Ticket Sales and Operations Manager - UTEP Athletics

Taymar Sales U - Manager

El Paso · TX

Ticket Operations · Box Office Management · Ticket Sales

$50,000 - $60,000 / year

week ago

Who We Are: Taymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with our over 45 collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship and/or annual giving.

Our mission is simple: Clients and Colleagues. We serve our clients at the highest possible level, providing unmatched dedication and accountability, while also investing deeply in the growth and development of our colleagues. By fostering a culture that values people, plans and performance, Taymar creates an environment where careers thrive, and results speak for themselves. Joining Taymar means stepping into a growing, high-impact company that is changing the way sports organizations drive revenue and engage fans. Our team members gain daily access to executive leadership, ownership of meaningful business initiatives, and the opportunity to make a lasting mark on both their career and the sports industry.

See what our colleague are saying about working at Taymar!

Position Overview: Taymar Sales U.’s Manager of Ticket Sales & Operations, University of Texas, El Paso (UTEP) Athletics, position will bring a revenue focus to ticket operations, while overseeing all ticket operations needs for all UTEP ticketed sports. These responsibilities include, but are not limited to, oversight of all ticket sales, outbound phone calls to generate new season ticket and group sales, retention of current season ticket holders through elite customer service, daily and weekly reporting, ticket system management and builds, and other duties as determined by senior management and the Athletics Department.

Responsibilities:

Day to day oversight of ticket sales and operations strategy and execution for all ticketed athletic events.
Manage day-to-day of all ticket operation tasks and box office functions.
Exceed all Ticket Sales revenue goals determined by senior management.
Communicate with UTEP fan base through outbound calls, emails and face to face meetings
Initiate and execute ticket sales results for Group Sales, New Season Ticket Sales and Renewal campaigns.
Oversee all gameday staff while being responsible for all system builds and inventory management.
Generate reports and track overall ticketing revenue pace towards goals.
Work as a self starter to innovate new initiatives to drive revenue for the athletics department.
Represent athletics program and University with the highest integrity.
Build superior relationships with all fans, donors and athletic department constituents.
Work effectively under pressure in a fast-paced environment to produce accurate results.
Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.

Qualifications:

3+ Years experience in a Sports Ticket Sales/Operations role
Proven track record and success in group ticket sales
Thorough knowledge of ticket sales processes and procedures.
Experience in TicketMaster is preferred.
Experience in intercollegiate athletics or professional ticket sales with successful results.
Bachelor’s Degree with a degree in Sports Management or a related field.
Effective communication (oral, written and interpersonal) skills.
Demonstrated organizational and time management skills.
Ability to be a self-starter and work independently.
Ability to work various hours including nights and weekends.
Strong work ethic, positive attitude, integrity, communication skills, and desire & ability to learn in a fast paced, highly competitive industry

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

Please discuss, in detail, any ticket operations experience you have had in the past, specifically managing a ticketing system.

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