General Manager - Ticket Sales & Operations - University of Akron

Taymar Sales U - Manager

Akron · OH

Ticket Operations · Ticket Sales & Service · Ticket Sales Management

hours ago

Who We Are:
Taymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with our over 45 collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship and/or annual giving.

Our mission is simple: Clients and Colleagues. We serve our clients at the highest possible level, providing unmatched dedication and accountability, while also investing deeply in the growth and development of our colleagues. By fostering a culture that values people, plans and performance, Taymar creates an environment where careers thrive, and results speak for themselves. Joining Taymar means stepping into a growing, high-impact company that is changing the way sports organizations drive revenue and engage fans. Our team members gain daily access to executive leadership, ownership of meaningful business initiatives, and the opportunity to make a lasting mark on both their career and the sports industry.

See what our colleague are saying about working at Taymar!

Position Overview: Taymar Sales U's General Manager of Ticket Sales and Operations at the University of Akron position will be responsible for developing, building and leading all ticket sales strategy for Football, Men's & Women's Basketball, and Men's Soccer. This role will be tasked with building, deploying, and overseeing a comprehensive, year-round ticket sales strategy for Akron Athletics, while recruiting, developing, coaching, and overseeing a team of two high achieving ticket sales Account Executives and a Director of Ticketing.

Ticket Sales Responsibilities:

Direct oversight of ticket sales strategy and execution for all ticketed Akron Athletic events.
Implement and exceed all team ticket sales revenue goals.
Develop comprehensive sales campaign in the areas of new season tickets, group sales and retention.
Recruit, Train & Develop sales team to meet and exceed ticket sales goals,
Meet and work collaboratively with senior administration within the athletics department.
Oversee and deploy digital marketing strategies to increase sales and lead generation.
Work with Athletics Department senior staff to determine ticket pricing, benefits, and programming.
Work in the assigned, on campus location.

Ticket Operations Responsibilities:

Oversee all aspects of ticket operations strategy and execution for athletics.
Hire, train, and manage all gameday box office staff for all ticketed sports.
Initiate and execute ticket system builds within ticket system.
Generate reports and accurately track overall ticketing revenue pace towards goals.
Manage inventory across all ticketed events.
Provide scheduling, leadership, and direction to gameday box office team.
Work in the assigned, on campus location daily as well as go on in person meetings out in the community.
Work effectively under pressure in a fast-paced environment to produce accurate results.
Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.
Must be able to work evenings/weekends, as required. All home games will be worked in various capacities.

Qualifications:

5+ years’ experience in ticket sales, management, and ticket operations
Passion for sales and leadership, with strong organization skills, work ethic, and positive attitude
Demonstrated ability to hire, train and lead a sales team.
Experience in ticket operations and Ticketmaster Ticketing System.
Ability to schedule, lead and manage a sales team and gameday box office staff.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

Please, briefly, describe any experience you have in managing year-long ticket sales strategies and campaigns.

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