General Manager - Ticket Sales & Operations - George Washington University

Taymar Sales U - Manager

Washington DC · DC

Ticket Sales · Ticket Operations · Ticket Sales Management

hours ago

WHO WE ARE:
Taymar Sales U. is the fastest-growing company in the outsourced revenue generation space. Since our launch in 2019, we have redefined how collegiate and professional sports organizations approach ticket sales, operations, sponsorship, and annual giving. Today, we proudly work for more than 40 athletic programs, associations, and professional sports clients nationwide, delivering record-setting results through our innovative model and relentless commitment to execution.

Our mission is simple: Clients and Colleagues. We serve our clients at the highest possible level, providing unmatched dedication and accountability, while also investing deeply in the growth and development of our colleagues. By fostering a culture that values people, plans and performance, Taymar creates an environment where careers thrive, and results speak for themselves. Joining Taymar means stepping into a growing, high-impact company that is changing the way sports organizations drive revenue and engage fans. Our team members gain daily access to executive leadership, ownership of meaningful business initiatives, and the opportunity to make a lasting mark on both their career and the sports industry.

See what are colleague are saying about working at Taymar!

Position Overview: Taymar Sales U.’s General Manager of Ticket Sales & Operations will have direct oversight of the day-to-day functions of the Omaha Athletics ticketing unit. This position will hire, manage, train, and develop the on-site sales team, while achieving personal sales metrics and overseeing all daily reporting and deposit of ticket revenue, priority seating, customer service, system event builds and inventory management. This role will oversee all functions of the ticket office, while proactively generating revenue through group sales, renewals, and new season ticket sales.

Ticket Sales Responsibilities:

Direct oversight of ticket sales strategy and execution for all ticketed GW athletic events.
Implement and exceed all team ticket sales revenue goals.
Develop comprehensive sales campaign in the areas of new season tickets, group sales and retention.
Recruit, Train & Develop sales team to meet and exceed ticket sales goals,
Meet and work collaboratively with senior administration within the athletics department.
Oversee and deploy digital marketing strategies to increase sales and lead generation.
Work with Athletics Department senior staff to determine ticket pricing, benefits, and programming.
Work in the assigned, on campus location.

Ticket Operations Responsibilities:

Oversee all aspects of ticket operations strategy and execution for athletics.
Hire, train, and manage all gameday box office staff for all ticketed sports.
Initiate and execute ticket system builds within ticket system.
Generate reports and accurately track overall ticketing revenue pace towards goals.
Manage inventory across all ticketed events.
Provide scheduling, leadership, and direction to gameday box office team.
Work in the assigned, on campus location daily as well as go on in person meetings out in the community.
Work effectively under pressure in a fast-paced environment to produce accurate results.
Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.
Must be able to work evenings/weekends, as required. All home games will be worked in various capacities.

Qualifications:

5+ years’ experience in ticket sales, management, and ticket operations
Passion for sales and leadership, with strong organization skills, work ethic, and positive attitude
Demonstrated ability to hire, train and lead a sales team.
Experience in ticket operations and Ticketmaster Ticketing System.
Ability to schedule, lead and manage a sales team and gameday box office staff.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

Please, briefly, describe any experience you have in managing year-long ticket sales strategies and campaigns.

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