Director of Ticket Sales & Operations, Tennessee Tech Athletics
Taymar Sales U. is a revenue generation company. Launched in 2019 with the idea of better serving clients, our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with each of our collegiate and professional sports clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including high level strategic visions and day-to-day management of ticket sales, ticket operations, sponsorship and/or annual giving.
Taymar is hiring individuals who have a desire to learn, grow, and positively impact on the revenue generation side of the sports business. Members of our team are provided with career growth opportunities and professional development through accessibility to executive leadership and ownership of key business initiatives.
Position Overview: Taymar’s Director of Ticket Sales & Operations in the Tennessee Tech University Athletics Department will have responsibility for Athletics Department ticket sales and operations. This is an active and multi-faceted sales role that will be supportive of, and actively engaged in the overall revenue generation mission at Tennessee Tech.
Responsibilities:
· Focus on external ticket revenue generation, while assisting with the execution of all ticket office functions.
· Specific emphasis on season ticket renewals, new season ticket accounts, group ticket sales and premium seating spaces in collaboration with current Tennessee Tech staff.
· Represent athletics program and University with the highest integrity.
· Emphasis on external prospecting and customer interaction, including in-person meetings in the community.
· Assist with corporate sponsorship sales efforts, including servicing corporate sponsor accounts, activation, and fulfillment.
· Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.
· Deliver excellent customer service and cultivate relationships with current and future fans.
· Work effectively in a fast-paced environment to produce revenue.
· Generate reports and accurately track overall ticketing revenue pace towards goals.
· Must be able to work evenings and weekends, as required. All home games will be worked in various capacities: box office management, customer service & ticket sales.
· Other related duties assigned by the General Manager.
Qualifications:
· Bachelor’s Degree with concentration in Sports Marketing or a related field preferred
· 2+ years tickets sales and/or relatable experience preferred.
· Thorough knowledge of the ticket sales processes and procedures.
· Preferred experience working with Ticketing software platforms.
· Comfort with business development activities and ability to build relationships quickly.
· Effective communication skills a must (written, oral and interpersonal).
· Demonstrated ability to work independently, as collaboratively as a part of a team to generate positive outcomes for all stakeholders.
· Must be willing to work traditional business hours, as well as nights and weekends at athletic events.
· Strong work ethic, positive attitude, integrity and desire & ability to learn in a fast paced, highly competitive industry.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
