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MADE Hoops

MADE Hoops

Summer Operations & Programming Intern

MADE Hoops - Intern
Brooklyn · NY
Facility/Venue Management · Event Operations/Management · Client Relations/Customer Service
Position Overview
The Summer Operations & Programming Intern will support the daily operations of a high-performance basketball training facility while contributing to programming, scheduling, and community engagement efforts. This role offers hands-on experience in sports facility management, youth programming, and client relations within an elite training environment.

Key Responsibilities:
Facility Operations & Management
  • Assist with the day-to-day operations of a 15,000-square-foot elite basketball facility.
  • Utilize the Mindbody platform to manage camper check-ins, registrations, and real-time scheduling updates.
  • Coordinate transitions between summer camp sessions, private training sessions, and facility rentals.
  • Help maintain a professional, organized, and safe training environment.

Marketing & Community Outreach
  • Support community outreach initiatives to increase local engagement and program visibility.
  • Build relationships with parents and athletes during drop-off and pick-up times.
  • Promote upcoming leagues, clinics, and events to drive participation and retention.

Qualifications & Expectations
  • Basketball Knowledge: Foundational understanding of basketball training and youth sports culture.
  • Communication Skills: Strong interpersonal and customer service skills; comfortable interacting with athletes, parents, and coaching staff.
  • Flexibility: Ability to work a non-traditional schedule, including evenings and weekends.
  • Technical Skills: Comfortable learning and using software platforms ( Mindbody, Google Workspace, and sports technology tools).
  • Work Ethic: Reliable, proactive, and detail-oriented with a willingness to take initiative

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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