MADE Hoops
Registration/CS Intern
MADE Hoops - Intern
United States · Remote
Client Relations/Customer Service · Operations · Internship
0
6
days ago
Job Title: Registration/CS Intern
Duration: September - November 2026
Location: Remote with travel opportunities to camp locations
Hours: Part-Time/15 Hours Weekly (M-F)
Compensation: College credit for college students; unpaid for recent graduates
Duration: September - November 2026
Location: Remote with travel opportunities to camp locations
Hours: Part-Time/15 Hours Weekly (M-F)
Compensation: College credit for college students; unpaid for recent graduates
Company Description
MADE Hoops is the premier grassroots basketball events organization in North America. Founded in 2014, our mission has always been Maximizing Athletes' Development and Exposure (MADE). We host 100+ boys and girls basketball events annually, including competitive camps for all ages, middle school and high school tournaments, and the top independent high school circuit in the country. We're proud to have countless McDonald's All-Americans, NCAA athletes, and NBA stars among our alumni. In addition to hosting events, MADE Hoops has a robust commercial division supported by merchandise, brand partnerships, housing, scouting, content and digital marketing business lines.
Program Overview
We are seeking a detail-oriented, energetic, and customer-focused Registration Intern to join our team. In this role, you will play a key part in delivering a seamless check-in, registration, and customer experience for our program directors, coaches, and parents.
MADE Hoops is the premier grassroots basketball events organization in North America. Founded in 2014, our mission has always been Maximizing Athletes' Development and Exposure (MADE). We host 100+ boys and girls basketball events annually, including competitive camps for all ages, middle school and high school tournaments, and the top independent high school circuit in the country. We're proud to have countless McDonald's All-Americans, NCAA athletes, and NBA stars among our alumni. In addition to hosting events, MADE Hoops has a robust commercial division supported by merchandise, brand partnerships, housing, scouting, content and digital marketing business lines.
Program Overview
We are seeking a detail-oriented, energetic, and customer-focused Registration Intern to join our team. In this role, you will play a key part in delivering a seamless check-in, registration, and customer experience for our program directors, coaches, and parents.
Key Responsibilities
Operations & Data Entry
Operations & Data Entry
- Process Registrations: Input, update, and verify accurate player/coach information in our registration database.
System Support
- Troubleshoot basic registration errors
Customer & Guest Relations
- Inquiry Management: Respond promptly and professionally to phone, email, and live inquiries regarding registration steps, fees, and requirements.
- On-Site Check-In [If applicable]: Welcome guests at the Team Registration desk in event, manage check-in lines, and provide event or facility directions.
- Issue Resolution: Handle customer requests with empathy and escalate complex registration issues to senior staff when necessary.
Requirements: College student or recent graduate with passion for sports, excellent communication skills, self-motivated grinder with second-to-none work ethic.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
