MADE Hoops

MADE Hoops

Northeast Sales and Events Manager

MADE Hoops - Manager
United States · Remote
Event Operations/Management · Client Relations/Customer Service · Ticket Sales
Job Title: Northeast Sales and Events Manager
Company: MADE Hoops
Location: Remote (Some Travel Required)
Reports to: Director of Events

Company Overview

MADE Hoops is the premier grassroots basketball events organization in North America. Founded in 2014, our mission has always been Maximizing Athletes’ Development and Exposure (MADE). We host 100+ boys and girls basketball events annually, including competitive camps for all ages, middle school and high school tournaments, and the top independent high school circuit in the country. We're proud to have countless McDonald's All-Americans, NCAA athletes, and NBA stars among our alumni.

Job Overview

MADE Hoops is seeking a passionate and driven individual, with experience in  basketball  event  management, operations,  and  customer  relations/engagement. The Northeast Sales and Events Manager is responsible for assisting in planning, organizing, and executing MADE Hoops events including camps, circuits, and tournaments across the Northeast region. Though this position is remote, some travel is required. 

The ideal candidate will possess a deep passion for basketball, strong communication skills, exceptional organizational skills, and the ability to thrive in a fast-paced, deadline-driven environment.

Key Responsibilities: 

  • Contribute to the planning and execution of events in the Northeast region.
  • Participate in company sales team meetings to help facilitate event execution.
  • Serve as a point of contact with venues & customers, overseeing all aspects of events from initial concept to event execution.
  • Clearly and effectively communicate  with events staff, operations staff, and others to ensure proper execution of events.
  • Collaborate with other departments (including marketing), to create a cohesive event strategy
  • Represent MADE Hoops in a professional, positive, and ethical manner.
  • Maintain and update key databases, including Google Sheets and Monday.com, to optimize workflow and event organization. 
  • Partner with all company departments to maximize industry relationships.
  • Perform other duties as assigned by the Director of Events.

Qualifications: 
  • Bachelor’s Degree from an accredited college/university, preferably in Sports Management, Business, or related field.
  • Previous experience in event management and/or event sales.
  • Strong communication and interpersonal skills, particularly in the customer service context.  
  • Highly organized with exceptional multitasking capabilities and the ability to manage multiple interactions simultaneously. 
  • Self-motivated and able to work both independently and within a team.
  • Aptitude to learn new skills and implement strategies. 
  • Comfortable and able to thrive in a high-energy, fast paced environment.
  • Ability to perform some manual labor for event set up and break down.
  • Ability and willingness to travel as needed. 
  • Ability and willingness to work flexible hours, including nights and weekends as needed.

Preferred Skills & Attributes: 
  • Experience or knowledge of youth, AAU, middle school, high school, and college athletics. 
  • 3+ years of event operations or event sales experience.
  • Genuine passion for basketball and a basic understanding of grassroots basketball (specifically pertaining to MADE’s role in basketball). 
  • Prior sales or other equivalent experience that requires exceptional customer service.
  • Ability to communicate with employees, co-workers, volunteers, management, staff, and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Proficient  in all Google Drive applications, including but not limited to Google Sheets and other Google applications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.