OVERVIEW: CCL EVENT STAFF [multiple positions available]
The CCL Event Staff's primary function is to oversee the event, ensuring a pleasant environment for our players, coaches, and families. We are looking for candidates who are in the Richmond, Virginia area or are capable of traveling to Richmond, Virginia [no reimbursements] on their own.
About the Role:
If you are looking for a career in events and understand the importance of providing an energetic and welcoming experience for guests, we want to hear from you! A fast-paced environment requires dedicated team members who have a positive attitude and are committed to providing outstanding service to our guests. Together, we transform events into experiences; these experiences create excitement and turn into "I Remember Moments".
This position will remain open until November 19th, 2025.
Responsibilities
- Foster a positive and enjoyable environment with a positive attitude for all guests attending an event.
- Responsibilities may include setting up fields/tables/tents, distributing sponsorship deliveries, operating Hudl cameras (we record all games for events), addressing guest questions, responding to incidents on venue property, and directing guests to seating locations, among other tasks.
- Ensure all guests are following venue, act, or promoter-specific rules and regulations.
- Assist patrons with special needs or wheelchair access.
- Direct guests in various situations, including emergencies.
- Monitor and report any potential unsafe situations to the direct supervisor.
- Hand out flyers or other promotional items.
- Find opportunities to improve the guest experience.
- Perform all duties until the event(s) are completed, regardless of hours.
- Perform other duties as assigned.
Qualifications
- Employees must be at least 18 years old.
- High School diploma or GED (or any equivalent combination of education and experience).
- Prior customer service experience is preferred.
- Access to reliable transportation.
- Must be able to work shifts, including nights, weekends, and holidays; dependent on event schedule.
- This is considered a demanding event staff position, requiring staff to stand and walk for many hours (these events can run from, for example, 8:00 a.m. to 8:00 p.m.).
- **Ability to work independently and as part of a team!
- Can communicate effectively in English, both verbally and in writing—multi-lingual, especially Spanish, a plus.
- **Must be comfortable multi-tasking and working in a fast-paced environment.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
