Job Type: Full-Time
Location: New York City / Hybrid (3 days per week in-office on average, with flexibility based on team and project need)
Reports To: EVP, Corporate Operations
Annual Salary: $90,000-$120,000
Company Description
More than 450,000 users Coast to Coast leverage Volo to organize, meet, communicate and play within their community through fitness and social activities. Whether it's a performance sport like soccer, or a social activity like cornhole, Volo provides something real. Real interaction, real activity, real fun, and real impact.
Volo is a movement—for people and by people who want to connect more meaningfully with each other. We are a grassroots uprising, helping others actually see who they’re connecting with, and share experiences over the length of a season.
If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.
- Ranked Among Inc-5000 Fastest Growing Companies
- Serving more than 20,000 kids in free youth sports programs
- Over 200,000 Adult Participants Nationwide
- Operating across 12 major U.S. markets & counting ...
ROLE SUMMARY
We are looking for a high-performing Manager of HR Operations who can thrive in a fast-paced and high-growth organization. The ideal candidate will possess a natural ability to build relationships across the organization in order to improve processes, streamline operations and ensure consistent employee experience across the organization. The HR Operations Manager is responsible for developing, improving, and maintaining core HR processes, systems, and compliance initiatives. This role ensures HR infrastructure runs efficiently and supports the needs of the key internal stakeholders as well as maintaining compliance with governing laws and regulations. This opportunity has strong upside and the ability to expand along with the company’s growth. and supports a consistent employee experience across the organization.
Volo is looking for someone who can:
- Build and optimize policies and procedures from the ground up and implement systems to effectively maintain and enforce.
- Own HRIS software, Rippling, and serve as the resident expert and main point of contact
- Manage HRIS system administration, including user access, security settings, and data integrity
- Provide technical support and troubleshooting to HR staff and end-users.
- Develop training programs and materials to ensure effective HRIS system use.
- Provide ongoing support and guidance to users, promoting adoption and engagement
- Oversee day-to-day HR operations, including employee records, onboarding/offboarding, and engage in all aspects of employee lifecycle
- Manage of payroll operations in coordination with finance and operations teams and
- Maintain compliance with federal, state, and local employment laws and regulations; recommend best practices.
- Create and maintain HR process documentation, SOPs, and employee handbook.
- Generate and analyze HR data reports to support decision-making (e.g., turnover, headcount, demographics).
- Support audits and investigations, ensuring documentation and records meet regulatory standards.
- Lead HR operational projects such as system implementations, vendor transitions, or policy rollouts.
Your expected skill set & experience:
MUST-HAVES
- 5–7 years of progressive HR experience, with at least 3 years in operations
- Experience working with large, national, non-exempt part-time workforce
- Strong understanding of HRIS systems (e.g., Rippling, ADP, BambooHR, UKG)
- Working knowledge of labor laws and compliance regulations
- Unwavering and obsessive attention to detail and process discipline
- Highly organized, self-directed, and completely comfortable working in a fast-moving, evolving environment
- A strong work ethic with high integrity and ethical standards
- Strong interpersonal and project management skills
- Strong proficiency in excel/google sheets and comfortable working with G-Suite
- Effective communication skills, both written and verbal
“WOW” US WITH
- Expert user with Rippling
- Background in startups, high-growth
- Operational exposure to high-growth environments and consumer-based industries such as sports, media, or entertainment
- Passion for community, health, and social wellness initiatives
Benefits:
- Health, dental, and vision insurance
- 401(k) Plan
- Paid time off and holidays
- Paid Parental Leave
- Employee discounts on Volo Sports programs and events
- Annual Company Events
Additional information
Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
