Volo Boston

Volo Boston

Sports Product Director

Volo Sports - Manager
Boston · MA
Athletic Director · Event Operations/Management · Player Relations Liaison/Management
$70,000 - $75,000 / year

Company Description

More than 450,000 users coast to coast leverage Volo to organize, meet, communicate, and play within their community through sports  and social activities. Whether it's a performance sport like soccer or a virtual activity like cornhole, Volo provides something real--real interaction, real activity, real fun, and real impact.
Volo is a movement—for people and by people who want to connect more meaningfully to each other. 
More Than a Job


  • Annual company events such as Summit Retreat & Volo Games Field Day
  • Healthcare and 401k benefits available
  • Free sports leagues & events
  • Company Memorabilia


Proof We Are Awesome


  • Ranked Among Inc - 5000 Fastest Growing Companies
  • Serving more than 45,000 kids in free youth programs
  • Over 450,000 Adult Participants Nationwide
  • 8 City Markets & Counting...


If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.


Job Description

When you accept a position with Volo you’ll be joining a passionate, driven group of innovators within the social sports industry. We are looking for natural leaders with an all-hands-on-deck, not afraid to roll up their sleeves, kind of attitude. 
If you’re ready to embark on a career that will impact your life and your community while having lots of fun in the process--keep scrolling!
All Sports Products


  • Responsible for overall product quality control
  • Be accountable for quality across all youth and adult products 
  • Curate appropriate league experience to match league needs
  • Manage the development and presentation of staff and volunteer training
  • Assure quality control and strength of programs through site visits and serve as a site lead for programs whenever necessary
  • Spearhead league audits & evaluations 
  • Develop relationships with current and future league & bar venues
  • Track the needs of each site including improvements
  • Sport team merging & scheduling


Part-Time Staff Management


  • Manage all part-time staff, including Sports Commissioners
  • Identify opportunities to develop skill sets with individual team members 
    • Meet regularly to coach and teach all part-time staff
    • Actively pinpoint stretch assignments to provide real-time opportunities for learning
    • Foster an environment of praise, and constructive feedback for improvement 
  • Act as escalation contact for part-time staff members 
  • Handle new team member screening & onboarding 
  • Recruit, hire, schedule and evaluate excellent part-time talent to run our leagues and events
  • Lead initiatives for engagement and support- including pre-season training, mid-season check-ins, and end of season celebrations
  • Provide staff & volunteer feedback, review & analysis
  • Responsible for a strong and exciting office culture


 Customer Service


  • Resolve any emerging problems that our customers might face with accuracy and efficiency
  • Anticipate and provide proactive solutions to prevent problems from arising in the future
  • Act as escalation point for player, parent, partner, and volunteer inquiries 


Public & Private Relationship Management 


  • Develop relationships with current and future league venues
  • Track the needs of each site including improvements
  • Obtain permits for current and new locations
  • Facilitate partnerships with community organizations, sponsor bars, neighborhoods, and potential funders


 Fundraising & Development 


  • Support youth program funding opportunities
  • Execute fundraising activities with the support of league hosts
  • Expand Kids Foundation activations leveraging part-time staff


Qualifications

MUST-HAVES


  • Minimum of 4-8 years of professional experience
  • Ability to work nights and weekends
  • Can marshal resources effectively and comfortably navigate a fast-paced, ever-changing environment with minimal supervision
  • Excellent written and verbal communication skills
  • Dynamic personality interested in working in, and contributing to, a fun and active sporting environment


“WOW” US WITH ...


  • Experience in sport or event management and/or business development capacity


  • Proven ability to manage a team

Job Questions:

  1. Are you authorized to work lawfully in the United States for Volo?

  2. Will you now or in the future require Volo to commence (“sponsor”) an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called “sponsorship” for an employment-based visa status.

  3. Are you able to work evenings regularly, and weekends as needed?