Job Type: Full Time
Location: Baltimore, MD
Reports To: Managing Director
Annual Salary: $65,000 - $85,000
Company Description
More than 450,000 users Coast to Coast leverage Volo to organize, meet, communicate and play within their community through fitness and social activities. Whether it's a performance sport like soccer, or a social activity like cornhole, Volo provides something real. Real interaction, real activity, real fun, and real impact.
Volo is a movement—for people and by people who want to connect more meaningfully with each other. We are a grassroots uprising, helping others actually see who they’re connecting with, and share experiences over the length of a season.
If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.
- Ranked Among Inc-5000 Fastest Growing Companies
- Over 450,000 Adult Participants Nationwide
- Partnering with Volo Kids Foundation, to serving more than 20,000 kids in free youth sports programs
- 11 City markets & counting ...
ROLE SUMMARY
When you accept a position with Volo you’ll be joining a passionate, driven group of innovators within the social sports industry. We are looking for natural leaders with an all-hands-on-deck, not afraid to roll up their sleeves, kind of attitude.
If you’re ready to embark on a career that will impact your life and your community while having lots of fun in the process--keep scrolling!
Volo is looking for someone who can:
All Sports Products
- Responsible for overall product quality control
- Be accountable for quality across all youth and adult products
- Curate appropriate league experience to match league needs
- Manage the development and presentation of staff and volunteer training
- Assure quality control and strength of programs through site visits and serve as a site lead for programs whenever necessary
- Spearhead league audits & evaluations
- Develop relationships with current and future league & bar venues
- Track the needs of each site including improvements
- Sport team merging & scheduling
Part-Time Staff Management
- Manage all part-time staff, including Sports Commissioners
- Identify opportunities to develop skill sets with individual team members
- Meet regularly to coach and teach all part-time staff
- Actively pinpoint stretch assignments to provide real-time opportunities for learning
- Foster an environment of praise, and constructive feedback for improvement
- Act as escalation contact for part-time staff members
- Handle new team member screening & onboarding
- Recruit, hire, schedule and evaluate excellent part-time talent to run our leagues and events
- Lead initiatives for engagement and support- including pre-season training, mid-season check-ins, and end of season celebrations
- Provide staff & volunteer feedback, review & analysis
- Responsible for a strong and exciting office culture
Customer Service
- Resolve any emerging problems that our customers might face with accuracy and efficiency
- Anticipate and provide proactive solutions to prevent problems from arising in the future
- Act as escalation point for player, parent, partner, and volunteer inquiries
- Public & Private Relationship Management
- Develop relationships with current and future league venues
- Track the needs of each site including improvements
- Obtain permits for current and new locations
- Facilitate partnerships with community organizations, sponsor bars, neighborhoods, and potential funders
Fundraising & Development
- Support youth program funding opportunities
- Execute fundraising activities with the support of league hosts
- Expand Kids Foundation activations leveraging part-time staff
Your expected skill set & experience:
- Minimum of 4-8 years of professional experience
- Ability to work nights and weekends
- Can marshal resources effectively and comfortably navigate a fast-paced, ever-changing environment with minimal supervision
- Excellent written and verbal communication skills
- Dynamic personality interested in working in, and contributing to, a fun and active sporting environment
"Wow" us with . . .
- Experience in sport or event management and/or business development capacity
- Proven ability to manage a team
Benefits:
- Health, dental, and vision insurance
- 401(k) Plan
- Paid time off and holidays
- Paid Parental Leave
- Employee discounts on Volo Sports programs and events
- Annual Company Events
Additional information
Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
