Job Type: Full Time
Schedule: Ability to work nights and weekends. Leagues and training will be in the evenings outside traditional business hours.
Location: Baltimore, MD
Reports To: Logistics Manager
Annual Salary: $40,000 - $45,000
Company Description
More than 450,000 users Coast to Coast leverage Volo to organize, meet, communicate, and play within their community through fitness and social activities. Whether it's a performance sport like soccer or a social activity like cornhole, Volo provides something real. Real interaction, real activity, real fun, and real impact.
Volo is a movement—for people and by people who want to connect more meaningfully with each other. We are a grassroots uprising, helping others actually see who they’re connecting with, and share experiences over the length of a season.
If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.
- Ranked Among Inc-5000 Fastest Growing Companies
- Serving more than 20,000 kids in free youth sports programs
- Over 450,000 Adult Participants Nationwide
- Operating across 12 major U.S. markets & counting …
ROLE SUMMARY
When you accept a position with Volo you’ll be joining a passionate, driven group of innovators within the social sports industry. We are looking for natural leaders with an all hands on deck, not afraid to roll up their sleeves, kind of attitude. In this role, you’ll become an expert in your assigned venues and sports for adult and youth leagues. You will be responsible for tackling everything from operations to customer service.
If you’re ready to embark on a career that will impact your life and your community while having lots of fun in the process--keep scrolling!
RESPONSIBILITIES
Sport Product & Performance
- Assure quality, control, and strength of both youth and adult programs through site visits and serve as a site lead for programs whenever necessary
- Spearhead league audit & evaluation
- Develop relationships with current and future league venues
- Track the needs of each site including improvements
- Generate future sales for your sport
- Ensure growth & retention of players for your sport
- Sports of responsibility: Soccer
Sports League Operations
- Sport team merging & scheduling
- Provide on-field support
- Handle player communication - sending all emails for assigned sport leagues
- Maintain equipment for assigned sports including ordering replacements, noting damages, and reporting to the market’s equipment lead
- Maintain fields as needed based on weather, location, and sport-specific requirements
- Set up & take down fields and gather up equipment
Customer Service
- Act a first line of communication for players of assigned sport
- Resolve any emerging problems that our customers might face with accuracy and efficiency
- Anticipate and provide proactive solutions to prevent problems from arising in the future
- Act as an escalation point for player, parent, partner, and volunteers
- Call & text sport captains during league registration time
Talent Development
- Support training in your market for assigned sport(s) to the part-time hosts as well as all internal referees
- Recruit, mentor, and ensure quality staff and product – includes reviewing sport-specific league audits
Fundraising & Development
- Execute fundraising activities with the support of league hosts
QUALIFICATIONS
- Minimum of 1-3 years of professional experience
- Have experience playing / Refereeing Soccer that affords you detailed knowledge of the rules
- Ability to work nights and weekends. This will not fall into a general work-week and hours will typically fall between Sunday-Thursday between 10:00 a.m. – 10:00.p.m.)
- Can marshal resources effectively and comfortably
- Can navigate a fast-paced, ever-changing environment with minimal supervision
- Excellent written and verbal communication skills
- Dynamic personality interested in working in, and contributing to, a fun and active sporting environment
“WOW” Us With ...
- Experience in sport or event management and/or business development capacity
- Experience running Soccer leagues
Additional Information
This role is non-exempt for FLSA purposes and is eligible for overtime pay.
All your information will be kept confidential according to EEO guidelines
Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or company policy. We strive to create a healthy and safe workplace and we prohibit harassment of any kind.
