Company Description
More than 350,000 users coast to coast leverage Volo to organize, meet, communicate, and play within their community through sports and social activities. Whether it's a performance sport like soccer or a virtual activity like cornhole, Volo provides something real--real interaction, real activity, real fun, and real impact.
Volo is a movement—for people and by people who want to connect more meaningfully to each other.
If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.
- Ranked Among Inc-5000 Fastest Growing Companies
- Serving more than 45,000 kids in free youth programs
- Over 350,000 Adult Participants Nationwide
- 8 City Markets & Counting...
Job Description
Daily Sports Product
- Lead the local Pickups, Daily Play, Tournaments, Happy Hours, and Events
- Assure quality control and strength of daily sports programs
- Market research on performance -- overseeing feedback loop of why people cancel/what are people interested in
Customer Service
- Resolve any emerging problems that our customers might face with accuracy and efficiency
- Anticipate and provide proactive solutions to prevent problems from arising in the future
- Monitor player experience feedback and run focus groups to improve product
- Provide onsite and online customer service
Operations
- Assure quality control and strength of programs through site visits and serve as a site lead for programs whenever necessary
- Support on-field game day operations of daily sports programming
- Build pick up programs and send programming related communications
- Make weather decisions, communicate to players & reschedule games accordingly
- Update the daily program planning sheet
- Update Website - programs, rules, venues, policies
- Assist with the training of part-time staff on the execution of daily sports programming
Qualifications
MUST-HAVES
- Minimum of 1-3 years of professional experience
- Ability to work in-office 4-5 days a week
- Ability to work nights and weekends as needed
- Can coordinate organizational tools and resources effectively and comfortably
- Excellent written and verbal communication skills
- Dynamic personality interested in working in, and contributing to, a fun and active sporting environment
“WOW” US WITH ...
- Experience in sport or event management and/or business development capacity
- Excellent organization skills
Ready to join our team? What are you waiting for?!
Additional information
Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
