About IMG Academy
IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field.
IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences:
About IMG Academy
Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:
Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches
Job Title: Food & Beverage Supervisor
Department: Food & Beverage, IMG Academy Legacy Hotel
Position Summary: The Food & Beverage (F&B) Supervisor is responsible for supporting the F&B leadership team in the facilitation and execution of banquet events, catering services, and supervision of current and future restaurant outlets. This position handles BEO creation, staff communication for catered events and works closely with the client in ensuring their event exceeds expectations. The F&B Supervisor will also assist in other areas of the department such as supervising the restaurant outlets as needed.
Key Responsibilities
Communicate with clients to understand banquet event requirements, preferences and expectations
Handle client inquiries promptly and professionally, providing solutions and recommendations
Develop and draft Banquet Event Orders (BEOs) for all banquet events and functions
Plan weekly BEO meetings to ensure all staff are knowledgeable about upcoming events
Collaborate with the sales team, F&B Assistant Manager, F&B Director and Executive Chef to ensure seamless event execution
Plan, organize and direct banquet staff to ensure the highest degree of guest satisfaction
Maintain effective communication with guests and internal partners to ensure expectations are met
Assist in supervising the restaurant service staff and ensuring service standards as needed
Assist leadership in monitoring and managing event budgets
Identify new opportunities and effective strategies to increase business
Responsible for controlling costs while delivering excellent service and events
Host prospective clients on site to learn about our Legacy Hotel amenities and menus
Oversee the setup and preparation of banquet spaces and oversight on event day(s)
Maintain the cleanliness of banquet facilities and adherence to safety and sanitation standards
Maintain a high level of understanding of programs at the Legacy Hotel and IMG Academy
Assist in the day-to-day business-related activities of the Legacy Hotel as needed
Other duties as assigned
Qualifications
1+ year of related experience at a supervisory level or equivalent
Thorough knowledge of food and beverage areas with emphasis on service standards and employee training
Experience managing staff and customer expectations
Ability to perform under pressure
Strong passion and knowledge for culinary excellence and customer service
Excellent customer service attitude and willingness to go the extra mile
Highly organized with the ability to multi-task in a fast-paced environment
Superior work ethic with the desire to work collaboratively with colleagues
Excellent written and oral communication skills
Physical Demands and Work Environment
Ability to lift, carry, move, push and pull equipment or boxes up to 40lbs
Ability to stand and walk for duration of shift
Frequent lifting and carrying trays of food and drinks
Ability to work all shifts, including weekends, evenings, and holidays
Background Requirements:
Requires a background check upon offer
Requires a pre-employment drug screen upon offer
Benefits:
As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time roles.
Comprehensive Medical, Dental and Vision
Flexible Spending Account and Health Savings Account options
401k with an Employer Match
Short Term and Long Term Disability
Group and Supplemental Life & AD&D
Gym Discount Program
Pet Insurance
Wellbeing Program
and more!
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Background Requirements:
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.