IMG Academy
Hotel - Night Auditor Supervisor
About IMG Academy
IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field.
IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences:
- Boarding school and camps, delivered on a state-of-the-art campus in Bradenton, Florida
- Online coaching through IMG Academy+, focused on personal development through the lens of sport and performance
- Online college recruiting through NCSA College Recruiting and SportsRecruits, providing industry-leading recruiting education, tools, and access to a network of more than 40,000 college coaches for student-athletes, families, club coaches, and event operators
- Elevate by IMG Academy, a performance and personal development solution that delivers mindset, leadership, and wellbeing programming to schools, colleges, and organizations through a combination of digital content and immersive experiences
Job Title: Night Audit Supervisor
Department: Legacy Hotel
Position Summary: Responsible for overnight hotel operations, ensuring accurate financial reporting, guest services, and security of the property during night hours. This position combines front desk responsibilities with accounting oversight.
Key Responsibilities:
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Perform nightly audits of all hotel’s financial transactions, ensuring accuracy in reports, postings, and reconciliations
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Act as the primary point of contact for guest needs and inquires overnight, from resolving issues to handling special requests
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Coordinate guest routing, review and finalize room assignments, and ensure systems are properly organized before morning shift arrives
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Collaborate with Front Desk morning shift to address outstanding items from the night audit and communicate any pertinent information to ensure exceptional guest service
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Check guests in and out, answer phones, and assist with various guest needs throughout the night
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Ensure that all charges for rooms, food, beverage, phones and miscellaneous are posted correctly
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Answer guest inquiries about hotel service, facilities, hours of operation, restaurants, transportation and entertainment
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Protect confidential guest and proprietary information in accordance with company policies
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Handle guest challenges in a friendly and courteous manner
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Other duties as assigned by management
Qualifications:
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Previous experience in hotel night audit is preferred
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High School diploma or equivalent required.
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Proficiency with Hotel operating systems and accounting software is preferred
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Excellent customer service and communication skills
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Strong problem-solving abilities
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Ability to work independently and efficiently with minimal supervision
Physical Demands and Work Environment:
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Ability to lift, move, push and pull equipment or boxes in excess of 20lbs.
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Ability to stand or walk for duration of shift
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Ability to work flexible hours to include nights, weekends and holidays as needed
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Ability to operate office equipment such as computers
Background Requirements:
- Requires a background check upon offer
- Requires a drug test upon offer
As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time and seasonal/temporary roles.
- Comprehensive Medical, Dental and Vision
- Flexible Spending Account and Health Savings Account options
- 401k with an Employer Match
- Short Term and Long Term Disability
- Group and Supplemental Life & AD&D
- Gym Discount Program
- Pet Insurance
- Wellbeing Program
- and more!
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
