About Zoomph
Zoomph is a partnerships analytics platform providing best-in-class sponsorship insights by the top sports teams, leagues, media, and brands worldwide. We believe that attention is currency, content fuels commerce, and we win when our customers win.
Zoomph’s mission is to measure and value the digital world, and we take pride in the quality of our data and the disruption our technology has brought to Sports and Entertainment entities like NASCAR, Golden State Warriors, Activision Blizzard, WWE, Wasserman, Angel City FC, and more.
About the Role:
- Individual contributor; performance-based role
- You will own and manage a portfolio of sports, agency, and brand clients, helping them gain insight and value from our tools and data.
- You’ll onboard and set up new client accounts.
- You’ll renew current client contracts while collaborating with other departments to expand their licenses.
- You’ll manage and deliver data analytics reports and projects.
- You’ll collaborate with the product team to troubleshoot technical issues and design new platform features.
- You’ll hold Zoom meetings, write, and send emails, personalized notes, and Tweets.
You'll love our position if...
- You’re a creative problem solver who enjoys tackling large-scale problems with new ideas and working hard to find new solutions.
- You enjoy learning from clients to become a subject matter expert and leader.
- You love taking charge of a business case and plan, including upsells and cross-sells across the client's organization.
- You’re adaptable. Things at Zoomph move fast, so being able to adapt and take on multiple challenges is critical.
- You enjoy scrolling through Twitter and Instagram for pictures of food and puppies, but also sponsored content.
You’re a great fit...
- You have a bachelor's degree and/or plus 3+ years of equivalent experience in any of – customer success, account management, sports/brand partnerships, social media analytics, sponsorship measurement, etc.
- You have experience with analytics and reporting tools and are comfortable with learning new software and a little bit of technical jargon.
- You have experience using Zoomph or similar tools to report and measure sponsorships, social media, or broadcasts.
We'll REALLY love you if: (This is the bonus stuff that makes you stand out)
- You’re passionate about everything in the world of sports business, sponsorship valuation, social media analytics, and beyond.
- You demonstrate dependability and reliability with clear thinking and attention to detail.
- You’re a collaborative team player, you’re open to new ideas, and you don’t take yourself too seriously.
- You have experience with HubSpot, Clickup, FullStory and Slack.
Reporting:
This position reports to the Account Director.
This is what you’ll love about Zoomph:
- We understand that to build the best possible product, we need to have a motivated and engaged team, and we pride ourselves in creating a strong culture and team that works as one. To achieve success like this, we need to provide an incredible work experience for our team.
- Diversity adds value to everything we do - We are partners with Women in Sports Tech and hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project
- We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives.
- 401K and excellent Health, Vision, and Dental Insurance
- Competitive base and commission structure
- Career growth and development are essential here at Zoomph and we want all team members to build sustainable, future-proof, and adaptable careers
- Opportunities to attend sporting, and esports, events
- Some travel may be required to connect with customers and partners
Our Core Values:
- Be a Fan - We operate with compassion and always assume positive intent.
- Be a Teammate - We collaborate, create resourceful solutions, and work as a team to get it done.
- Be a Coach - We communicate openly, thrive on feedback, and check our egos at the door.
- Be an Owner - - We are all owners of the business. We take pride in our work and know that the success of our customers and the business contributes to our individual success.
- Be You - We are stronger together because of the unique qualities we each bring to the team. We believe in balance, making time for fun, and enjoying the work we do!
We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome. Zoomph is committed to providing a workplace free from discrimination or harassment. We expect every member of the Zoomph community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.
Decisions related to hiring, compensation, training, evaluating performance, or termination are made fairly, and we provide equal employment opportunities to all qualified candidates and employees and prohibit all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law .
