WolfCycle is a cutting-edge Conversational Marketing Agency that specializes in helping professional sports teams, entertainment venues, and ticketing platforms engage, convert, and retain customers through AI and conversation marketing strategies. We leverage AI-driven technologies to create personalized and meaningful interactions between brands and their customers. As a Product Manager, you will play a pivotal role in shaping the product that powers our AI-driven email marketing automation.

As a Product Manager, you will own the product roadmap and backlog for WolfCycle's AI-driven conversational intelligence platform. This role sits at the center of product strategy, customer insight, and technical execution – shaping the systems that power intelligent fan engagement. You will partner closely with engineering, Client Success, and partners ranging from professional sports teams to ticketing platforms to define direction, prioritize work, and drive features from discovery through launch.

This is a hands-on role for a PM who values ownership and moves quickly. You'll work through complex problems, engage directly with clients and stakeholders, and partner closely with engineering to turn what you learn into shipped product.

• Drive the product definition, strategy, and long-term vision. Own and evolve the product roadmap.

• Identify opportunities to improve engagement, retention, automation, and operational efficiency.

• Engage regularly with internal stakeholders and external partners to understand goals and translate input into clear product requirements

• Conduct competitive analysis to stay current on emerging AI, conversational marketing and automation trends.

• Drive agile processes including sprint planning, backlog grooming, and ongoing iteration in close collaboration with engineering

• Collaborate with engineering to bring product initiatives to life and navigate the technical details of implementation

• Use data, experimentation, and competitive research to identify what's working, surface opportunities, and make a case for prioritization

• Navigate technical discussions and collaborate on implementation details, tradeoffs and architecture decisions.

• Define success metrics and continuously optimize product experiences based on adoption, engagement, and business outcomes.

• 4+ years in product management, working collaboratively with engineering teams

• Experience driving product strategy, vision, and roadmap alignment

• Strong written communication, including writing specs engineers can build from without follow-up

• Deep understanding of product development processes, agile methodologies, and user-centered design principles

• Fluency with AI tools and AI-powered products

• Comfortable in engineering conversations

• Experience in startups or high-growth environments where speed and adaptability are critical

• Experience setting up product processes from the ground up: backlog hygiene, release planning, road mapping

• Background in sports, entertainment, ticketing, or marketing automation

• Experience working with data-driven products, experimentation frameworks or recommendation/personalization systems

Team members at WolfCycle receive paid holidays, unlimited vacation/sick time, and flexibility to work remote.

WolfCycle is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. Please let us know if you need any accommodation due to disability. We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace by hiring people from all racial, ethnic, and socioeconomic backgrounds.

• Competitive Salary and Performance-Based Bonuses

• Paid Health/Dental & Vision Benefits (Blue Shield)

• 401k Match at 3%

• Professional Development and Training Opportunities

• Flexible Work Arrangements

• Opportunity to Shape the Future of Conversational Marketing