We're searching for a Lead Quantitative Researcher in Customer Insights, a pivotal role within our expanding team. This position demands a proactive approach, offering vital insights to steer our strategic direction and propel our growth. You'll closely collaborate with our Innovation, Product, and Marketing teams, serving as a key advisor and master of quantitative customer research – dedicated to enhancing our product offerings, understanding our members, and seizing market opportunities.

The ideal candidate for this role has a command of a variety of advanced quantitative market research techniques, a commitment to continual skill enhancement, and will make a significant contribution to our culture of data-driven decision-making. Your drive should be fueled by a deep fascination with consumer behavior and a genuine enthusiasm for the sports world. Join us to unearth impactful insights from our community and market, to guide our business in shaping the industry's future.

What you’ll do:

• Lead advanced, custom quantitative research on a variety of data sets.
• Identify trends and measure actual and potential impact of various hypotheses to drive innovation and development across our company.
• Collaborate with data science teams to refine and enhance behavioral models.
• Source and leverage a variety of data sources (eg. behavioral data, account information, survey data, syndicated data) to ensure holistic analysis.
• Partner closely with qualitative research counterparts to design studies and report findings.
• Engage with business leaders to align research with strategic goals, translating business questions to well structured research goals.
• Deliver actionable insight through dashboards, reports, and presentations and other vehicles.
• Develop and implement efficient methodologies and automated processes for enhanced insight generation.
• Oversee third party vendor and contractor relationships as required.
• Manage multiple projects simultaneously, including recurring reports and ad-hoc research requests that align with the Insights portfolio.

What you have:

• Over 10 years of experience leading consumer insights or market research studies, preferably with exposure to the sports, lifestyle, or cultural sectors.
• Advanced proficiency in SQL, Python, and R for data manipulation and analysis, coupled with comprehensive experience in quantitative research methods (including audience measurement, statistical analysis, and survey methodology).
• Critical thinking and problem solving skills, with strong business acumen and the ability to assess business problems and convert them to outcome based-research questions. 
• Proven track record in analyzing diverse data sets to deliver comprehensive insights across various domains and in conducting end-to-end research projects from design through to reporting.
• Exceptional communication skills, with a knack for presenting complex ideas clearly. 
• A strong command of data visualization tools like Tableau, Displayr, Excel etc.
• Familiarity with a broad range of research and analysis tools, including market surveying platforms, enterprise data warehouses, social listening platforms, and other data mining tools. 
• Basic understanding of qualitative research methods and outputs, like personas, JTBD studies, interviews and ethnographies. 
• Ability to develop predictive models using machine learning frameworks is a distinct advantage.
• Advanced degree in Market Research, Data Science, Statistics, or demonstrated equivalent professional experience.

Where you’ll live:

• Anywhere in the US is fine but Atlanta would be preferred. 

Benefits you’ll receive:

In addition to your great compensation package, we’ll shower you with perks including: 

• Company-subsidized medical, dental, & vision plans 
• 401(k) plan with company match
• Stock options and bi-annual bonus
• Uncapped PTO to encourage a healthy work/life balance (2-week MINIMUM required!)
• Generous paid leave programs, including 16-week paid parental leave and disability benefits
• Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
• Company-wide in-person events and team outings
• Lifestyle enhancement program
• Company equipment provided (Windows & Mac options)
• Annual performance reviews with opportunities for growth and career development