Title: Ecommerce Manager
Department: Marketing / E-Commerce
Location: New York, NY (Manhattan HQ)
Type: Full-Time
Reports to: E-Commerce Director North America
Who We Are
Venum is the #1 combat sports brand in the world, trusted by elite athletes and worn across the UFC, boxing, MMA, Muay Thai, BJJ, and training communities worldwide. Our products are built for performance, authenticity, and athletes who live the fight game.
As Venum continues to expand its North American headquarters in New York, we are building a best-in-class in-house marketing and e-commerce organization to drive growth across digital channels. Our strategy combines performance-driven digital marketing, strong brand storytelling, and disciplined e-commerce execution to accelerate Venum’s growth across Venum.com, retail partners, and emerging categories such as Team Sports and Motorsports.
Who We Are Looking For
We are hiring an Ecommerce Manager to own and optimize the Venum.com experience across North America, driving conversion, revenue, and operational excellence across our digital storefront and app.
This role sits at the intersection of e-commerce, product management, and merchandising, working closely with the E-Commerce Director North America and global teams to ensure our site and app deliver a best-in-class customer experience while supporting business growth.
The ideal candidate combines strong analytical thinking, a merchandising mindset, and hands-on experience with Shopify. You are comfortable managing complexity, improving site performance, and collaborating across regions to implement new functionality and enhancements.
What You’ll Work On
Site Experience and Conversion Optimization
• Own and optimize the end-to-end onsite experience to improve conversion rate and revenue performance
• Identify and execute opportunities to improve:
o product detail page performance
o navigation and site structure
o search and discovery
o checkout experience
• Develop and manage a CRO roadmap including A/B testing and continuous site improvements
• Partner with Paid Media to optimize landing pages for campaign performance and conversion
• Partner with CRM to implement and optimize opt-in placements across site and app to drive owned channel growth
E-Commerce Product and Platform Management
• Act as a product owner for the ecommerce site, managing features, functionality, and enhancements
• Work closely with international teams to support global feature rollouts and ensure successful localization for North America
• Identify gaps in site functionality and recommend new tools, apps, or integrations to improve performance
Shopify and Technical Operations
• Manage and optimize the Shopify ecosystem, including app integrations and platform capabilities
• Troubleshoot and resolve site issues, bugs, and operational challenges in a timely manner
• Partner with developers or external partners as needed to implement improvements and fixes
Merchandising and Content Optimization
• Manage and optimize a large product catalog of 7,000+ SKUs across multiple categories
• Own onsite merchandising strategy including:
o product sorting and ranking
o collections and category pages
o promotional placement and visibility
• Ensure effective utilization of content across the site, including homepage, landing pages, and product pages to support conversion and storytelling
• Partner with Brand and Creative teams to align content with merchandising priorities and key business moments
SEO and Organic Growth
• Own and improve onsite SEO performance across product, category, and content pages
• Partner with content and product teams to optimize site content for search visibility and ranking
• Ensure best practices across:
o site structure and internal linking
o metadata and keyword optimization
o product and category page SEO
• Identify opportunities to drive organic traffic growth and improve discoverability across key categories
• Monitor SEO performance and partner with external tools or agencies as needed
App Management
• Own the day-to-day management and performance of the Venum mobile app
• Ensure app merchandising, content, and campaigns are aligned with site and marketing initiatives
• Unlock the full revenue potential of the app through merchandising, data-driven strategy, testing, and optimization
Analytics and Performance Optimization
• Monitor site and app performance and key ecommerce metrics such as:
o conversion rate
o average order value (AOV)
o revenue per visitor
o product performance
• Use data to identify opportunities and drive improvements across merchandising and site experience
• Build and maintain reporting to track performance and inform decision-making
Cross-Functional Collaboration
• Work closely with:
o CRM
o Paid Media
o Brand Marketing
o Creative and Content teams
o Product and Category teams
• Ensure alignment between traffic-driving initiatives and onsite experience
• Collaborate with international counterparts to align on global strategies while adapting to North America needs
Who You’ll Work With
• E-Commerce Director North America
• CRM and Paid Media teams
• Sr. Brand Marketing Manager
• Creative and Content teams
• Product and Category teams
• International E-Commerce and Digital teams
• External development and technology partners
What You Bring
• 4–7+ years of experience in ecommerce, digital product management, or online merchandising within DTC or retail environments
• Strong experience with Shopify and managing ecommerce platforms, including apps and integrations
• Experience managing large product catalogs with high SKU counts and complexity
• Strong analytical mindset with the ability to translate data into actionable insights
• Experience improving conversion rate and onsite performance through testing and optimization
• Strong problem-solving skills with the ability to diagnose and resolve site or operational issues
• Ability to work cross-functionally and collaborate with international teams
• Detail-oriented with strong organizational skills and ability to manage multiple priorities
What Success Looks Like
• Conversion rate and overall site and app performance improve consistently over time
• Venum.com and the Venum app deliver a best-in-class customer experience across North America
• Landing pages and onsite experiences effectively support Paid Media performance
• Successful rollout and localization of global features and initiatives
• Organic traffic and SEO performance improve across key categories
WHY VENUM
Work for the #1 combat sports brand in the world
Be part of building Venum’s North American headquarters in New York
Work with elite athletes, global partners, and high-impact product launches
Join a fast-growing organization with real opportunity for career growth and impact
Compensation & Benefits
This role will be compensated with a good-faith pay range of $100,000–$130,000. This range represents the minimum and maximum base pay the company reasonably expects to offer for this role at the time of posting. Final base pay will depend on several factors, including the applicant’s qualifications, relevant experience, education, certifications or professional licenses, and overall performance throughout the interview process.
This role may offer the following benefits: medical, vision, and dental insurance, life insurance, disability insurance and a 401(k) matching program. This role may also be eligible for an annual performance-based bonus award. This role includes paid personal time off and 14 paid company holidays. Venum offers paid sick time in accordance with all applicable state and federal laws.
The Company is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment and do not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, disability, pregnancy, childbirth or related medical conditions, reproductive health decisions, marital or partnership status, military or veteran status, genetic information, arrest or conviction record (consistent with the New York City Fair Chance Act and applicable law), domestic violence victim status, or any other characteristic protected by federal, state, or local law. The Company prohibits discrimination, harassment, and retaliation of any kind and is committed to maintaining a workplace where all individuals are treated with respect and dignity.
A job description for this position is available and has been provided as part of the job posting. The duties and responsibilities described in the job description are intended to outline the general nature and level of work expected for this role and may be modified by the Company as needed based on business requirements. The job description does not limit the Company’s ability to assign or reassign duties, responsibilities, or reporting relationships, and may be updated from time to time to reflect changes in the role or the needs of the business.
