Overview:
Tormenta FC's Ticket Sales Coordinator is responsible for driving attendance at every match by selling tickets to a wide range of target audiences, including community groups, families, students and businesses. This entry-level role works within the ticketing department to develop and execute outreach efforts that generate ticket sales. The ideal candidate is highly motivated, goal-oriented and passionate about growing the fan base through direct sales efforts. The candidate must be able to work in a highly energetic and fast-paced environment, along with willing to work some nights and weekends.
Key Responsibilities:
- Direct Ticket Sales: Actively sell single-game, group and season tickets through outbound calls, emails and in-person meetings.
- Targeted Outreach: Identify and connect with key audiences, including families, students, local businesses, and casual soccer fans, to drive attendance.
- Group Sales & Hospitality: Work with schools, youth sports teams, corporate groups, and other organizations to sell group ticket packages and hospitality experiences.
- Sales Pipeline Management: Maintain detailed records of prospects, leads, and sales in the CRM system to track progress and follow-ups.
- Collaborative Sales Efforts: Work alongside the other members of the ticketing department to create and execute strategies for increasing ticket revenue.
- Customer Relationship Building: Provide excellent customer service to prospects and ticket buyers to drive repeat attendance and long-term fan retention.
Education & Experience:
- Bachelor’s degree in Sports Management, Business, Marketing or a related field (preferred but not required).
- Sales experience, particularly in sports, hospitality, or entertainment (internships or part-time roles in sales a plus).
- Strong communication and relationship-building skills with a results-driven mindset.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
