Merchandise Manager – Professional Sports Team
Position Summary
The Merchandise Manager oversees all aspects of the team’s retail operations, including product
strategy, purchasing, inventory management, POS tracking and in-stadium store execution. This role is 
responsible for maximizing revenue through merchandise sales, creating a seamless fan experience, 
and ensuring alignment with brand standards and league requirements.
Key Responsibilities
Strategic Planning & Buying
• Develop and execute annual merchandise strategy to drive sales and fan engagement.
• Select and purchase team apparel, novelties, and exclusive product lines.
• Analyze historical data, market trends, and fan preferences to inform buying decisions.
Retail Operations
• Oversee daily operations of all retail locations (in-venue stores, kiosks, online shop).
• Lead gameday retail execution including staffing, merchandising, and promotions.
• Coordinate with stadium operations to optimize store layout, signage, and traffic flow.
Inventory & Financial Management
• Manage inventory levels to minimize shrinkage and ensure proper stock rotation.
• Monitor Shopify statements, equipment and prepare regular reports.
• Develop annual budget and monitor expenses to meet financial targets.
Team Leadership
• Hire, train, and supervise retail associates and seasonal staff.
• Create employee schedules for gamedays and special events.
• Motivate staff to achieve sales goals and provide excellent fan service.
Marketing & Collaboration
• Work with marketing to launch new product campaigns and limited editions.
• Partner with digital teams to drive e-commerce initiatives and online sales.
• Coordinate with league representatives to ensure compliance with merchandising guidelines.
Qualifications
• Bachelor’s degree in Business, Marketing, Sports Management, or related field preferred.
• 3–5 years of retail management or merchandising experience 
(sports or entertainment industry a plus).
• Strong knowledge of buying, inventory management, and retail analytics including POS systems.
• Proven leadership skills with experience managing teams.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and game days

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.