Merchandise Manager
The Merchandise Manager oversees all aspects of retail merchandise operations for Dallas Trinity FC, both online and in-stadium. This role is responsible for product selection, inventory management, pricing strategy, vendor relations, and driving revenue through innovative merchandise initiatives that align with the team’s brand and fanbase.
Responsibilities
- Supervise and execute all retail operations, including policies, procedures, inventory, and accounting for on-site, off-site, non-game day, and online sales.
- Order all retail products (jerseys, headwear, novelties, apparel, etc.) for the Team Store.
- Receive and reconcile all incoming inventory (including physical counts) and distribute through the P.O.S. system.
- Stock and set up all retail locations prior to each game or event.
- Become an expert in the Team’s P.O.S. system.
- Manage end-of-day closeout for retail locations, including cash reconciliation, P.O.S. reports, or inventory spreadsheets for non-P.O.S. locations.
- Conduct monthly physical counts of all inventories, including storage.
- Maintain vendor files, including purchase orders and invoices.
- Approve all merchandise payables.
- Track all inventory sold at a discount, including discount coding and reason for discount.
- Track all comped merchandise through the P.O.S. system, noting the requester and intended use (e.g., community relations, business development, etc.).
- Track merchandise sales tied to promotions, ticket packages, birthday parties, family days, etc.
- Hire, supervise, and train part-time merchandise employees.
- Prepare master merchandise employee schedule prior to each home stand.
- Perform other duties as assigned, particularly in the off-season, based on skill set.
Qualifications
- Minimum of 3 years of retail experience, with at least 2 years in a management role.
- Professional sports experience in a high-volume retail operation strongly preferred.
- Demonstrated knowledge of retail sales and management principles.
- Successful track record of meeting sales goals, showing creativity, and taking initiative.
Equal Opportunity Statement
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
