The Richmond Kickers Pro Soccer Club, an independent USL League One team and the Richmond Ivy Soccer Club, an independent USL W League team, located in Richmond, VA, are accepting applications for Game Day Retail Assistant. The selected applicants will report to the Director of Merchandise.
Primary Duties:
- Working on game days in the Team Store, which includes set up, break down, checking out customers, customer service, and restocking.
- Update and maintain merchandise / stock counts.
- Ensure a positive fan experience at events and matches through friendly interactions, proactive engagement, knowledge of match and venue procedures, professional appearance and service.
- Other duties as assigned by the Director of Merchandise.
Qualifications:
- Passionate about the Richmond Kickers, Richmond Ivy, and willing to continue learning and supporting the organization's mission, values, and goals.
- Excellent communication, collaborative, and customer service skills.
- Must have high energy, be enthusiastic, and display positivity around the Richmond Kickers and Richmond Ivy brands
- Well-organized, self-starting, hard-working, detail-oriented, adaptable, and dependable.
- Thrives in a team environment.
- Previous retail/merchandise/event customer service experience preferred, but not required.
- Bilingual in English and Spanish preferred, but not required.
- Friendly personality and is able and willing to provide great customer service.
- Must have the ability to stand for long periods of time.
- Comfortable with outdoor work with some exposure to adverse weather conditions.
- Access to reliable transportation required.
- Must be able to work all Richmond Kickers and Richmond Ivy home games during the season.
- Ability to work flexible hours, including but not limited to, evenings, weekends, and holidays.
- Able to work well in a cross-functional team environment while maintaining a positive attitude.
- Must be able to move and/or lift boxes and merchandise displays upwards of 50 pounds.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
