The Richmond Kickers Pro Soccer Club and Richmond Ivy Soccer Club, independent USL League One and USL W League teams located in Richmond, VA, are seeking enthusiastic, energetic individuals to be a Ticket Scanner during all Kickers and Richmond Ivy home games for the 2026 season. Home schedules can be found at
richmondkickers.com/schedule and
richmondivy.com/schedule. Ticket Scanners will be responsible for managing gate access for all fans entering and exiting City Stadium grounds. An ideal candidate will be an energetic and personable individual who can effectively communicate with fans and staff.
Responsibilities:
- Assist all guests entering City Stadium by scanning their tickets on their mobile device or printed tickets.
- Retain a full knowledge of City Stadium's layout and policies to best assist fans as they make their way into the stadium.
- Assist fans leaving City Stadium by stamping their wrists if they desire to re-entire stadium grounds.
- Ability to adapt and handle situations in a calm, timely manner.
- Communicate important information with front office personnel as needed.
- Maintain a professional and energetic presence, positively representing the team and organization.
Qualifications:
- Previous customer service experience.
- A strong, clear communicator.
- Prior experience scanning tickets is preferred, but not required.
- An enthusiastic and friendly personality.
- Adaptability to handle issues that may arise during the fan experience.
- Flexible schedule to allow commitment to all Richmond Kickers and Richmond Ivy home games necessary during the 2026 season, including weekends, evenings, and some holidays to meet game/event needs
- Additional duties, expectations, demands, etc. may be added or changed on an as-needed basis to meet organizational matchday needs.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
