Portland Hearts of Pine

Portland Hearts of Pine

Game Day Staff (Part-Time)

Operations - Part Time
Portland · ME
Game Day/Event Staff · Client Relations/Customer Service · Retail Merchandising
$15.50 - $15.50 / hour
Note: This is a part-time role, with an hourly wage of $15.50 per hour. Hours per week can fluctuate depending on game day schedule and company need. This is a physically demanding role with some heavy lifting involved. You will have We would like you to be available for 85% of the dates below:

July: Fri 7/25
Aug: Wed 8/6, Sat 8/9, Sun 8/17, Sat 8/30
Sept: Sat 9/13, Sun 9/21, Sun 9/27
Oct: Sat 10/4, Sat 10/18, Sat 10/25

As Game Day Staff you will help to ensure that game day runs smoothly, providing an exceptional experience for fans, athletes, and staff by coordinating activities across the stadium and troubleshooting any issues that arise during events.

This position is integral in providing a memorable experience to fans of all ages in our inaugural season. 

Responsibilities:
Initiatives can include, but are not limited to:
  • Setup, striking, and cleaning up of equipment, signage, concessions, merchandise, etc.
    • Putting up signage, assembling tents, placing field boards, placing chairs and tables, placing side line equipment, etc.
  • Administering logistical support to players, volunteers, and fans and ushering them where they need to be, engaging with fans to provide exceptional customer service, elevating the guest experience by developing and maintaining an extensive knowledge base about the gate entry, ticket scanning, concession stands, seating locations, activations, amenities, etc. 
  • Be a part of in-game production and promotional activities relating to announcements, mascot sitings, half-time entertainment, etc.

Qualifications (Skills/Capabilities):
We would like you to be:
  • Prompt, professional and positive 
  • Able to work well with others in a team atmosphere 
  • Have effective interpersonal communications skills
  • Have the ability to carry up to 30 pounds for an extended distance 
  • Understand and follow all safety policies and procedures

Work Environment:
The Hearts of Pine is a professional, fast paced, creative business environment. Other environmental conditions:

●      Work will be conducted in Portland, Maine at Fitzpatrick Stadium
●      Ability to work an event-driven schedule, including weekends, evenings, and some holidays
●      Comfortable with face-face, in-person experiences
●      Ability to travel around the stadium visiting fans
●      Sitting, standing, working with hands for extended periods of time
●      Rarely is lifting more than 20 pounds required

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. Do you currently live within a 1 hour drive of Portland, Maine?

  2. Do you acknowledge that this is a part-time, hourly position, that could range from 10-15 hours per week depending on candidate availability and business need?

  3. Do you acknowledge that we would like you to be available for 85% of our games?