Port St. Lucie SC
Director of Ticketing
Port St. Lucie SC - Manager
Port St. Lucie · FL
Ticket Marketing · Sales · Communications & Public Relations
$50,000 - $60,000 / year
0
4
hours ago
Partnership Sales & Business Development Representative
Port St. Lucie Sports Club (USL League One)
Port St. Lucie, FL
Port St. Lucie, FL
About the Club
Port St. Lucie Sports Club is part of the continued expansion of the USL League One, one of the fastest-growing professional soccer leagues in the United States. As the league gains national momentum, Port St. Lucie is emerging as a key market, fueled by rapid population growth, economic development, and increasing demand for high-quality sports and entertainment.
This is a unique opportunity to be part of building a professional club from the ground up in a community that is energized, growing, and ready to rally behind a team of its own. Our goal is to create more than just a team - we are building a brand that connects with the community, drives local partnerships, and delivers an unforgettable fan experience.
Position Summary
Port St. Lucie Sports Club is seeking a strategic, revenue-driven Director of Ticketing to lead all ticketing operations and sales efforts ahead of the club’s inaugural season.
This role will be responsible for building and executing the club’s full ticketing strategy from the ground up, including pricing structure, inventory strategy, sales planning, and revenue forecasting. The Director of Ticketing will oversee all ticket operations, CRM strategy, and matchday execution while managing and developing the ticketing team and establishing clear benchmarks for success.
This is a leadership role for a professional who thrives in a startup environment and is excited to build systems, processes, pricing models, and a high-performing team from the ground up while making a direct impact on the club’s commercial success.
Bilingual candidates (English/Spanish) are strongly encouraged to apply.
Key Responsibilities
Ticketing Strategy, Pricing & Revenue Leadership
· Develop and execute a comprehensive ticketing strategy
· Create and implement full ticket pricing structure
· Establish revenue targets and benchmarks
· Own revenue performance and reporting
· Identify new revenue opportunities
Team Leadership & Sales Management
· Manage and oversee ticketing team
· Set expectations and performance benchmarks
· Develop sales processes and pipeline standards
· Recruit and train staff
· Build a high-performance sales culture
Ticket Operations & System Oversight
· Lead ticketing platform management
· Oversee builds and inventory
· Ensure operational accuracy and scalability
· Manage reporting and analytics
· Own CRM strategy using ActiveCampaign
· Develop segmentation and automation
· Analyze data to drive sales
Game Day & Fan Experience Execution
· Oversee matchday ticketing operations
· Ensure seamless fan experience
· Support all game day initiatives
Qualifications
· Currently located in or have strong, established ties to the Port St. Lucie / Treasure Coast area is preferred with existing network within the local business community strongly preferred
· Bachelor’s degree in Business, Marketing, Sports Management of related field preferred
· 1-4 years of experience in sales, marketing or customer-facing roles
· Strong communication, interpersonal and presentation skills
· Ability to work flexible hours, including nights and weekends
· Experience with CRM systems (ActiveCampaign) is a plus
· Bilingual (English/Spanish) is a plus
What Sets This Role Apart
· Opportunity to build and represent partnerships within your own community
· Ground-floor opportunity with a new professional soccer club
· Direct exposure to partnership and community development
· Ability to grow into senior role as the club expands
· Hands-on experience building a market from day one
Compensation
· Base salary $50 - $60K plus commission structure
· Performance-based incentives tied to revenue goals
· Opportunity for advancement as the organization grows
Job Questions:
What has been your direct responsibility for ticket revenue in past roles, and what were your results?
How do you set sales benchmarks and hold a ticketing team accountable to revenue goals?
Tell me about a time you represented your organization in the community—whether speaking, presenting, or emceeing an event.
How comfortable are you serving as an emcee or on-mic representative at events, watch parties, or game day functions with 1 being zero experience and 5 being mastery level experience.
