JOB SUMMARY

Established in 1999, Pittsburgh Riverhounds SC is Pennsylvania’s oldest professional soccer team and one of the longest-operating pro soccer teams in the United States. The team plays its home games at Highmark Stadium, which opened in 2013 as a team-owned, soccer-specific stadium in Pittsburgh’s South Shore neighborhood. The team is an original member of the USL Championship, which began play in 2011 and has grown to become the world’s largest second-division pro soccer league.

Pittsburgh Riverhounds SC of the United Soccer League are looking for a dynamic Stadium Operations Manager to join our team and manage facility operations at Highmark Stadium while working closely with Facility Operations staff at AHN Montour Health & Sports Medicine Center, our training facility located in Coraopolis, PA. As the Stadium Operations Manager, you will be responsible for directing, managing, planning, and organizing all operational personnel and activities for Highmark Stadium. Directs the work of all internal and external personnel to design and execute operations and maintenance day-to-day processes, events, and capital projects in the most efficient and safe manner possible for the benefit of teammates, vendors, clients, and end users of Highmark Stadium. Routinely exchanges information and interacts with Owner, President and Stadium General Manager, Highmark Stadium internal and external partners, and Stadium clients and promoters to ensure Highmark Stadium is prepared to successfully host all events.

Develops policies and procedures for Highmark Stadium, to include training and safety programs. Develops, monitors, and reports on Highmark Stadium budgets and is expected to manage all inventory and supplies associated with Highmark Stadium including the preservation of fixed assets and initiating the purchase and sourcing of new equipment. Effectively schedules and allocates personnel required to provide daily maintenance and upkeep for Highmark Stadium as well as event related build outs and changeovers. Builds and nurtures high engagement relationships with teammates, as well as internal and external partners. Work is subject to review by the President and General Manager. The position requires physical labor and technical skills

This is a regular, full-time salaried position, the salary is negotiable based upon experience. Additional benefits including paid vacation, health insurance, and 401k available.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

· Oversee the hiring and training of all full-time Stadium Operations and Maintenance Team
· Assist in the direction of proper training for all appropriate operations team on building management and safety
· Develop, manage, and update department policies and procedures
· Work with City and State officials to ensure compliance with codes and other protocols
· Manage, monitor, and execute all necessary building and equipment inspections
· Oversight and management of Stadium Operations contracts and service agreements including housekeeping, waste management, elevator services, pest control, fire safety, snow removal, etc
· Assist in preparation and management of the Stadium Operations, capital, events, facility and security budgets exercising fiscal control over fixed assets, inventories and contracted services
· Review and approve all stadium related purchases and contracts
· Understand and be in compliance with local, state, federal and USL rules and regulations
· Work with Stadium General Manager to develop and implement comprehensive preventative maintenance and CMMS systems
· Oversee building operating systems and winterization of the facility
· Aide in the management of facility projects including, but not limited to;
· Lifecycle management, upgrades and or improvements of spaces and/or equipment, signage alterations, seating upgrades, etc.
· Provide any operational support and staff needed for special events, game days, or hospitality functions
· Maintain offices, grounds and all other parts of the stadium and surrounding property
· Organize and secure all stadium storage areas
· Assist in the operations of AHN Montour Health & Sports Center as needed
· Other duties as assigned

QUALIFICATIONS:
· Bachelor’s degree with emphasis in Business, Management, Public Administration, Sports Management or related field preferred, or a combination of experience and some college or industry certification(s) is preferred.

· 4+ years of Stadium or Facility Operations experience required

· Bilingual (Spanish) is a plus, but not required

· Working knowledge of application and maintenance of equipment and tools associated with the work (trucks, sky lifts, forklifts, hand trucks, hand tools and other small equipment and machinery)

· Experience with minor repairs of equipment and property associated with the facility is required.

· Strong management, training and leadership skills required.

· Ability to communicate effectively with internal stakeholders required.

· Willingness to work non-traditional hours including weekends and holidays as necessary

· Strong ability to handle multiple priorities in a fast-paced environment

· Strong customer service and interpersonal skills

· Positive and enthusiastic approach to customers and contacts to convey a positive organization image

This is not necessarily an exhaustive list of all skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.