Job Title: Account Executive, Ticket Sales
Organization: Oakland Roots and Soul Sports Club
Location: Oakland, CA
Reports to: Director, Ticket Sales
Compensation: Base Hourly Rate + Commission + Overtime
About Oakland Roots SC and Oakland Soul SC
Oakland Roots Sports Club is a professional soccer team which competes in the USL Championship (USL-C), the largest pro soccer league in the United States. Oakland Soul Sports Club is a pre-professional soccer team competing in the USL W League. Oakland Roots and Soul are the first, Purpose-driven sports club in the United States. Our Club Purpose is ‘to harness the magic of Oakland and the power of sports as a force for social good’. Our Club Mission is ‘to increase the health, equity and happiness of Oakland by building a sustainable pro sports club with winning teams to develop talent and a world class brand’.
Whether on the pitch, in the stands, or within the community, Oakland Roots and Soul represent our one-of-a-kind city with passion, pride and commitment to all things Oakland. Player by player. Supporter by supporter. Resident by resident. One day at a time. One game at a time. This is about Oakland first, always.
Position Summary
Oakland Roots Sports Club is seeking a motivated and results-driven Account Executive, Ticket Sales to join our dynamic ticket sales team. This role is essential to our club's success—our Account Executives drive revenue, maximize attendance, and deepen engagement with our passionate fanbase and the broader Oakland community. If you thrive in a fast-paced, team-oriented environment and have a passion for sales and soccer, we want to hear from you!
Responsibilities
- Sell Season Tickets, Corporate Packages, Partial Plans, Group Tickets, and other ticket products for Oakland Roots and Oakland Soul matches and events
- Make a minimum of 50 outbound calls per day to current customers, past buyers, and new prospects to generate sales opportunities
- Conduct at least 4 face-to-face appointments per month with prospective clients, local businesses, and community organizations
- Proactively engage area businesses and individuals through phone outreach, in-person meetings, and networking events to drive ticket sales
- Work all home matches, performing ticket sales and customer service duties throughout match day
- Build and maintain strong, lasting relationships with Season Ticket Members, group buyers, and corporate clients to drive retention and repeat business
- Consistently meet and exceed weekly, monthly, and annual sales targets established by leadership
- Identify and pursue new business opportunities with both existing and prospective customers
- Represent Oakland Roots Sports Club with professionalism, integrity, and enthusiasm throughout the Oakland community and beyond
- Miscellaneous duties as assigned by leadership
Qualifications
- Bachelor's degree or equivalent professional experience
- Proven track record in sales with demonstrated ability to build strong client relationships
- Excellent phone presence with the ability to manage high call volume effectively
- Strong written and verbal communication skills
- Self-starter mentality with the ability to take initiative and work independently
- Creative problem-solver who can identify and capitalize on business opportunities
- Positive attitude and genuine passion for Oakland Roots' mission and community impact
- Flexible schedule with availability to work evenings, weekends, and match days
- Minimum 6 months of sales or customer service experience required
- Previous ticket sales experience with a professional sports team, minor league organization, or major Division I university strongly preferred
- Comfortable traveling throughout Oakland and the greater Bay Area for client appointments
- Commitment to delivering exceptional customer service throughout the season
What We Offer
- Opportunity to be part of a mission-driven sports organization making a real impact in our community
- Competitive base salary plus uncapped commission structure
- Energetic, collaborative team culture
- The chance to help grow soccer in one of the most vibrant communities in the country
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
Equal Opportunity Statement
Oakland Roots SC are an Equal Opportunity Employer. It is the policy of Oakland Roots SC to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
