Operations Intern
Location: In-person
Duration: January – May
Hours: 10-15 hours per week
Credit: For academic credit only
Overview:
The Operations Intern will play an important supporting role in the development and execution of the Cosmos’ day-to-day operational initiatives. This role takes a hands-on approach to ensure the smooth and efficient execution of office, facility, event, and matchday operations. The intern will assist multiple areas of the organization through data management, logistical coordination, and operational planning, while gaining firsthand experience in the preparation and execution of home matches and community events.
This position is ideal for a detail-oriented student eager to gain practical experience in logistics, facility coordination, and the operational functions of a professional sports organization.
Learning Objectives & Experiences:
Operations & Logistics
- Learn how to assist in the coordination and execution of daily office, facility, and event operations for a professional sports organization.
- Gain experience managing databases, inventory, and operational records to ensure accuracy and efficiency.
- Assist with event setup and breakdown to see how behind-the-scenes preparation contributes to a successful fan and staff experience.
- Learn how to support multiple departments through administrative tasks, scheduling, and operational follow-up.
- Collaborate with facility staff to monitor maintenance needs and ensure the venue always remains event ready.
Event & Matchday Experience
- Gain hands-on experience assisting with matchday operations, including setup, execution, and post-event breakdown.
- Learn how various departments collaborate to deliver a seamless fan experience on matchdays.
- Assist with community and fan engagement events, understanding how local activation supports brand growth.
- Observe and participate in the operational flow of a live sporting event, from stadium preparation to fan entry and postgame wrap-up.
Organizational Development & Professional Skills
- Participate in weekly staff meetings to gain insight into cross-departmental coordination and strategic planning.
- Observe how operational efficiency impacts all areas of a professional sports team, from marketing to game-day execution.
- Build professional communication and problem-solving skills through daily collaboration with front office staff.
Qualifications
- Currently pursuing a degree in Sport Management, Business Administration, or a related field.
- Highly organized, dependable, and detail oriented.
- Basic proficiency with Microsoft Office and Google Workspace
- Strong communication and teamwork skills.
- Willingness to work occasional evenings or weekends when events require.
What You Will Gain
- Firsthand experience in the daily operations of a professional sports organization.
- Exposure to behind-the-scenes coordination of sports events and facilities.
- Mentorship and professional development from experienced front office staff.
- Exposure to cross-department collaboration in a growing sports organization.
- Networking opportunities and potential for future employment as the club expands.
How to Apply:
Please submit your application, including a resume and portfolio (if applicable), by November 20th.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
