Hartford Athletic:
Hartford Athletic is Connecticut’s professional soccer team competing in the United Soccer League. We strive to provide a world-class professional soccer experience while building community through the beautiful game. Our Club aims to make the city, state, and region proud and help make Hartford the best place to live, work, and play.
Position Overview:
Hartford Athletic is seeking a motivated and enthusiastic intern to join our Merchandise & Operations team. This role will provide hands-on experience in game day operations, retail management, and event support, as well as in-office work focused on inventory tracking, trend research, and merchandise strategy. This is an excellent opportunity to gain experience in sports operations, merchandising, and fan engagement.
Key Responsibilities:
Game Day Retail Operations
- Deliver a high quality customer experience during all retail interactions
- Operate point of sale systems accurately during high volume sales periods
- Support merchandise setup, teardown, and presentation on matchdays
- Monitor product availability throughout events to maintain optimal inventory levels
- Assist with crowd flow, store organization, and visual standards
Inventory Management
- Conduct regular inventory counts before, during, and after events
- Support order fulfillment processes for retail and online purchases
- Maintain accurate inventory records across multiple sales channels
- Assist buying staff with daily inventory tracking tasks
Merchandise Strategy and Visual Merchandising
- Research merchandise trends within professional sports and fan retail markets
- Track fan purchasing behavior to support future product decisions
- Assist with store resets, product placement, and visual merchandising plans
- Support special merchandise activations tied to promotions or theme nights
E Commerce and Office Support
- Assist with e commerce shop updates including product listings and availability
- Process online orders and prepare shipments
- Track online sales performance and basic reporting metrics
- Complete assigned administrative tasks related to merchandise operations
Collaboration and Event Support
- Work alongside interns and full time staff during matches and events
- Support additional club events as assigned by operations leadership
- Represent Hartford Athletic professionally in all interactions
Qualifications and Expectations
- Strong interest in sports operations, merchandising, retail management, or event operations
- High attention to detail with the ability to work in fast paced environments
- Strong communication skills with a customer focused mindset
- Willingness to learn professional standards within a sport organization
- Ability to work evenings, weekends, and holidays as required by match schedules
- Ability to lift and carry items weighing up to 50 pounds
- Reliable transportation to Trinity Health Stadium and other assigned locations
Learning Outcomes
- Practical experience in professional sport retail operations
- Exposure to inventory systems and merchandise strategy
- Understanding of game day operations within a professional club
- Development of teamwork, accountability, and time management skills
Requirements:
- Ability to work nights, weekends, and events.
- Ability to lift and carry up to 50 pounds.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
