Retail Team Member Role Description
Location: Detroit, MI
About Detroit City FC
Detroit City FC (DCFC) is a progressive, community-driven professional soccer club that embodies the spirit of Detroit’s resilience and pride. Known for its passionate supporter base and commitment to inclusivity, DCFC has become a symbol of innovation and connection, fostering meaningful relationships with fans, businesses, and the local community. As a member of the United Soccer League, DCFC is dedicated to excellence both on and off the pitch.

With an eye towards future growth, DCFC is preparing for a transformative milestone: the opening of a new stadium, AlumniFi Field in 2027. To that end, the club is dedicated to winning matches, promoting the sport of soccer, fostering a diverse and inclusive environment, authentic storytelling, and making our city a safer and more equitable place.

Position Purpose

Detroit City FC is looking for Retail team members for the 2025 season. The person in this role will work directly with the Director of Merchandise and Merchandise Coordinator to contribute to DCFC's retail operations at Keyworth Stadium, assisting guests in completing their purchases, answering questions, and ensuring that the retail stores are well stocked and organized for matchday.

This position is part time/hourly on DCFC home matchday's only. We anticipate shifts lasting 5-7 hours. We will work with staff to determine a schedule that works best for both parties. Staff will be required to be on-site for most DCFC home matches for the men’s and women’s teams.

Key Responsibilities
● Assist in the implementation of all match day related merchandise activities,
including:
● Set up and tear down of stadium stores
● Assist customers in completing their purchases
● Communicate with fans in a friendly, effective way in order to answer questions and concerns
● This position will require attendance at most DCFC home matches

Qualifications
● Strong communication skills
● Good organizational skills
● Reliability
● Cash handling experience
● Retail or event experience preferred
● Soccer experience and knowledge
● Availability to attend DCFC home matches

This position does not require a valid driver’s license.

Compensation and Benefits
Competitive salary aligned with experience.
Comprehensive benefits including health, and soon, retirement.
Professional growth opportunities within a fast-evolving soccer club on the
cusp of significant expansion.

Supervisory Responsibility
This position does not have direct supervisory responsibilities.

Work Environment

This job is at the stadium. You will be outside in all weather, rain and cold included. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to exchange ideas and information. This is a somewhat sedentary role; however, some filing is required. The position requires the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Detroit City Football Club LLC is an equal opportunity employer that abides by all Federal, State, and local employment laws.