Carolina Ascent FC

Carolina Ascent FC

Hospitality & Experience Intern

Carolina Ascent FC - Intern
Charlotte · NC
Event Guest Relations · Event Operations/Management · Client Relations/Customer Service
Hospitality & Experience Internship

Location: Charlotte, NC (In-Person – Day Before & Match Day Only)
Duration: Fall 2025 | Match Day & Pre-match Support | Unpaid (College Credit Available)

Carolina Ascent FC, a proud member of the USL Super League, is seeking enthusiastic and detail-oriented candidates for our Hospitality & Experience Internship. This role is perfect for students passionate about event operations, premium hospitality, and delivering unforgettable fan experiences in a live sports environment.

Key Responsibilities:
  • Assist in preparing premium areas the day before each home match (suite setup, signage, hospitality materials)
  • Support the execution of all premium experiences and group activations on match day, including guest check-in, hospitality service, and fan engagement touchpoints
  • Serve as a key contact for group leaders and VIP guests to ensure smooth and professional experiences
  • Coordinate with sales, marketing, and operations staff to fulfill group and hospitality deliverables
  • Maintain a high level of professionalism and customer service while representing the club

Ideal Candidate:
  • Pursuing a degree in Hospitality, Event Management, Sports Management, or related field
  • Strong interest in event coordination and live entertainment
  • Comfortable working evenings and weekends during matchdays
  • Excellent communication skills, professional demeanor, and ability to adapt under pressure
  • Team player who takes initiative and pays close attention to detail

Perks:
  • Hands-on experience in premium and fan experience operations at a professional sporting event
  • College credit and valuable industry references
  • Behind-the-scenes access to matchday operations
  • Free tickets to select matches

Carolina Ascent FC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members, interns, and fans. Individuals of all backgrounds are encouraged to apply.

Job Questions:

  1. Why do you want to work with Carolina Ascent FC?

  2. Do you have any experience working in premium and/or hospitality areas, whether within sports or other events?

  3. Do you have any experience with customer service?

  4. Will you be available for all seven (7) home matches between September 6 and December 20?