Job Title: Inside Sales Representative
Department: Ticket Sales & Service
Location: Jacksonville, FL
Reports To: Director of Ticket Sales
Position Type: Full-Time, Entry-Level
About Sporting Club Jacksonville
Sporting Club Jacksonville is proud to bring professional soccer to Northeast Florida as part of the United Soccer League (USL). Our mission is to deliver exceptional matchday experiences, grow the beautiful game in our community, and inspire fans through excellence on and off the field. We are seeking driven, team-oriented individuals ready to launch their career in the sports industry.
Position Overview
The Inside Sales Representative will play a key role in generating new revenue through the sale of season tickets, group tickets, and ticket packages. This entry-level position is ideal for individuals looking to begin their sports sales career, with hands-on experience in research, prospecting, sales outreach, and matchday operations.
Key Responsibilities
- Prospecting & Research: Identify and research potential season ticket holders, group buyers, and ticket package prospects through databases, networking, and community outreach.
- Outbound Sales: Execute targeted outbound calls, emails, and other communication to connect with prospective buyers and generate new ticket sales opportunities.
- CRM Management: Maintain accurate and detailed records of interactions, sales leads, and opportunities in the club’s customer relationship management system.
- Matchday Support: Assist the ticket sales and service team on game days, including sales table coverage, will call assistance, and engaging with fans to drive future sales.
- Sales Development: Participate in ongoing training sessions and professional development to enhance product knowledge, sales techniques, and customer service skills.
- Team Collaboration: Work closely with other ticket sales representatives and departments to maximize revenue opportunities and deliver a best-in-class fan experience.
Qualifications & Skills
- Bachelor’s degree preferred; or equivalent combination of education and related experience.
- Strong communication skills (verbal and written) and a professional phone manner.
- “Can do” attitude. Highly motivated, competitive, results and self-driven with a passion for sports business and a hunter mentality.
- Ability to work evenings, weekends, and holidays as required by the match schedule.
- Proficiency in Microsoft Office Suite; experience with CRM systems (preferred).
- Bilingual in English/Spanish is a plus.
Compensation & Benefits
- Competitive base salary with commission and bonus opportunities.
- Health, dental, and vision insurance options.
- Paid time off and holidays.
- Professional development and growth opportunities within the organization.
- Complimentary and discounted tickets to Sporting Club Jacksonville matches.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
