About D-BAT
At D-BAT, we believe in the power of people and sport. We create a welcoming, high-quality environment where athletes and families feel at home and are supported at every stage of their journey. Our mission is to deliver a consistent, impactful experience that builds confidence, passion, and growth for athletes of all backgrounds and skill levels.
What Makes a D-BAT Teammate? We value individuals who strive to...
Play Hard
Care Deeply
Grow Together
Strive for Excellence
Create Awesome Experiences
Why You'll love being apart of the D-BatTeam:
You’ll have access to our D-BAT Treats, including (but not limited to):
- Competitive pay, benefits, and monthly bonus plan
- Career growth and development opportunities
- Employee Assistance Program
- Active & Fit membership
- Benefits Hub discount marketplace
- So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew!
Job Title: General Manager
Location: Buckhead, GA
Reports To: Regional Director of Operations
Hours Required: Evenings and weekends are required
Position Overview:
We’re seeking a General Manager to lead a premier baseball and softball training facility at D-BAT. This role focuses on building a strong team culture, delivering exceptional athlete experiences, and driving daily operational and financial performance. Ideal candidates thrive in fast-paced environments, are hands-on leaders, and bring a people-first mindset to everything they do.
Role Scope & Responsibilities
People: Leadership & Team Development (30%)
- Partner with the Regional Director of Operations to recruit, hire, and develop a high-performing team.
- Coach, mentor, and lead team members with clear expectations and consistent feedback.
- Build a positive, engaging work environment that promotes growth, accountability, and retention.
Process & Product: Center Operations (50%)
- Oversee daily operations to ensure the facility is clean, safe, and ready for athletes and families.
- Lead coaches and front-desk team members to deliver a welcoming, athlete-focused experience.
- Manage staffing, scheduling, and training to support lesson demand and guest needs.
- Implement and maintain facility and equipment maintenance standards.
- Drive a guest-first mindset, resolving concerns quickly and consistently using established success routines.
- Track and manage key performance indicators related to operations, guest satisfaction, and revenue.
Performance: Community Marketing & Sales Enablement (20%)
- Deliver an exceptional first experience for new athletes, with a focus on strong conversion results.
- Partner with sales and marketing teams to support local initiatives that drive acquisition and retention.
- Represent D-BAT in the community through events, partnerships, and outreach.
- Build relationships with local leagues, schools, coaches, and families to strengthen community presence.
D-BAT Culture (100%)
- Live out D-BAT’s core values every day and lead by example.
- Serve as a culture carrier who sets the tone for professionalism, teamwork, and athlete care.
- Work closely with leadership to maintain alignment, consistency, and strong team engagement across the facility.
Qualifications & Experience
- 3 to 5 years of operations leadership experience, preferably in sports, fitness, retail, or hospitality.
- Proven ability to manage schedules, staffing, and daily operations effectively.
- Strong people skills with a genuine passion for baseball and softball.
- Comfortable working evenings and weekends to support athlete schedules.
- Ability to meet the physical demands of the role, including standing, lifting, and moving equipment.
- Solid financial and business judgment with an understanding of how decisions impact performance.
- Clear, professional communication skills and a commitment to delivering a welcoming experience.
D-BAT Baseball & Softball is an equal opportunity employer. We prohibit discrimination and harassment of any kind and are committed to providing reasonable accommodations during the application and hiring process.
