In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
TOCA Social is the world’s first dining and entertainment experience with a soccer twist, set to change the game. With venues already operating globally, we are expanding rapidly, with new locations opening in the coming years. Our Dallas venue at Grandscape is the next step in our exciting growth journey, and we’re looking for passionate leaders to help us deliver extraordinary experiences for our guests.At TOCA Social, Everybody Plays! No need to be a soccer exper—our focus is on creating an electric atmosphere where leadership, passion, and creativity shine. If you're a natural leader who loves inspiring teams, delivering extraordinary experiences, and being part of something innovative, you'll thrive here.
Job Highlights:
Location: TOCA Social Dallas/Grandscape, Texas
Reports to: Events Manager
The dynamic role of an Event Executive means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey together to deliver memorable experiences! We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary!
Role Scope & Responsibilities:
As part of our events team, you’ll support the planning and running of all events. You will get to know our quirky event spaces and packages to work towards targets and KPIs set to meet monthly budget and targets. You’ll be responsible and accountable for acquiring new event accounts and managing existing accounts. Your key responsibilities include but are not limited to:
- Presenting and selling TOCA Social’s event packages effectively to guests to maximise event revenue
- Respond to inquiries in a timely manner via phone and/or email, ensuring guest’s specific needs are met
- Achieve individual daily and weekly KPIs goals
- Manage your activities on TOCA’s CRM system, keeping everything up to date for any event bookings and ensuring events run smoothly on a daily basis
- Manage your own database of prospective, new and existing event accounts
- Conduct post-event follow up research with guests with the aim of securing repeat or new business
- Attend networking events, exhibitions and others to actively promote TOCA Social, building your book of clients and managing the relationships with them
- Demonstrate extensive knowledge of the events department e.g. prices, packages, promotions etc
- Operationally support teammates with any event to deliver ultimate guest experience
- Manage the overall brand presence of events
Qualifications & Experience:
- A minimum of 1 years event sales experience
- Exceptional written and verbal communication skills
- A strong focus on guest orientation and proven experience of collaborative working relationships
- Strong influencing and negotiation skills
- Readiness and ability to work outside fixed business hours when necessary e.g. mornings, evenings, and weekends &/or holidays
- A positive attitude to succeed in a fast-paced and dynamic organization.
- Individual with outgoing personality who is highly focused on creating positive energy and is confident in starting conversations with guests, teammates and stakeholders alike
- A person passionate for human connection! Who is confident in front of crowds, happy to be involved during promotional activities which may include networking, events and exhibitions.
- Someone with a flexible approach to work and whose output driven, you’re focusing on providing a great experience for guests over the typical 9-5
- Someone with a creative mindset and a willingness to challenge norms
- The ability to work at pace under pressure, overcoming challenges with a problem solver mindset
- An entrepreneurial spirit with capacity to react to business needs and work as a part of a multi-faceted team
- Drive to excel and thrive as a leader at Toca Social
Benefits:
You’ll have full access to our TOCA benefits, which includes (but is not limited to!):
- Competitive salary
- Complimentary TOCA games!
- Huge discounts on our F&B
- Free meal while on shift
- Local retail & hospitality discounts!
- Teammate Assistance Program
- Great progression opportunities as we expand!
TOCA Football, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to providing reasonable accommodations for individuals with disabilities during the application and hiring process. If you require an accommodation, please contact
[email protected]. TOCA Social participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
