TITLE:  Matchday and Events Assistant  

CLUB: Seattle Sounders FC and Seattle Reign FC 

DEPARTMENT:  Matchday Operations   

FLSA: Non-Exempt 

ROLE TYPE: Part-Time, Hourly 

SCHEDULE: 5-10 hours per week

RATE: $21.30/hour  

OUR CLUBS 

Seattle Sounders FC and Seattle Reign FC are entering an exciting new era in the pursuit of excellence and a commitment to growth on and off the pitch. Each club has independently forged a rich history of performance while connecting deeply with the community. Our clubs are continually pushing the boundaries of what's possible while fostering an inclusive culture- championing causes and building community connections to expand our reach and impact. Each match is an opportunity to bring together our community, celebrating our resilience, inclusivity, and a commitment to excellence. United in professional dedication- we are two clubs with one shared vision of progress and greatness. 

POSITION SUMMARY 

The Matchday & Events Assistant plays a key role in bringing Sounders FC, Reign FC, and Defiance matches and their related events to life. This dynamic position supports fan engagement, matchday operations, and game presentation across all three clubs, as well as various community events throughout the Greater Seattle area. We’re looking for individuals who are passionate about delivering exceptional fan experiences, thrive in fast-paced environments, and are eager to step in wherever needed. This role focuses on in-stadium programs and initiatives that align with club values and partner objectives. As brand ambassadors, Matchday & Events Assistants help create unforgettable moments, ensuring every fan interaction reflects our commitment to excellence, teamwork, and community. 

Availability Requirement: 

• Must be available to work at least 60% of matches across Sounders FC, Reign FC, and Defiance.

• Match schedules: Sounders FC Schedule | Reign FC Schedule | Defiance Schedule 

ESSENTIAL DUTIES AND RESPONSIBILITIES   

Matchday Support:

• Provide operational support for Sounders FC, Reign FC, and Defiance matchdays, ensuring smooth execution of club and partner initiatives while delivering exceptional fan experiences.
• Matchday Experience
  • Engage with fans at matchday activations by providing clear instructions and encouraging participation, while creating memorable experiences for fans of all ages.
  • Monitor lines, flow, and engagement levels to maximize fan satisfaction.
  • Support execution of sponsor and partner activations, ensuring all deliverables and brand guidelines are met.
  • Serve as a matchday liaison for on-site partners, VIP Groups and internal departments (RAVE Foundation, Impact, Fan Development, Premium Sales, Group Sales, etc.).
  • Capture feedback and report any issues or needs to the Fan Engagement team.
  • Assist with setup, manage execution, and assist with breakdown of all designated Fan Engagement activations.

• Operations
  • Oversee the setup, placement, and removal of all matchday signage, including directional signs, sponsor branding, concourse signage, and promotional displays.
  • Conduct pre-event walkthroughs to confirm proper accurate and safe setup.
  • Help manage the distribution and setup of matchday giveaways and premium items.
  • Assist in executing on-field experiences, including ceremonies, competitions, halftime activities, and group experiences.
  • Maintain communication with operations teams to ensure timing and safety protocols are followed.
  • Support the distribution and tracking of matchday credentials for staff, vendors, media, and VIPs.
  • Support post-event teardown and reset for the next matchday while maintaining organization of storage areas and ensuring all items remain matchday ready.

Event Support (Non-Matchday):

• Assist with non-matchday club events across departments, such as Marketing, RAVE Foundation, Ticketing, Fan Development, Corporate Partnerships and People & Culture.
• Responsibilities may include:
  • Event setup and teardown to ensure a seamless experience.
  • Supporting fan activations and interactive activities during events.
  • Welcoming and engaging fans, creating a positive and inclusive atmosphere.
  • Being a knowledgeable resource, ready to represent the clubs and answer fan questions.
• Representing Sounders and Reign brands at Non-matchday events including but not limited to street team events, training viewings, RAVE events, events at the Providence Swedish Performance Cetner and Club and more.
• Street team
  • Serve as a brand ambassador at various events around the Seattle Community promoting the Sounders and Reign brands, upcoming matches and campaigns.
• Assistance with storage cleanups and basic event maintenance

QUALIFICATIONS 

• Must be 18 years or older. 
• Preferred: At least one year of experience working in athletics, customer service, event operations, or a related field. 
• Background Check: Must be able to pass a standard criminal background check. 
• Flexible Availability: Evenings, weekends, and holidays are required based on match and event schedules. 
• Positive & Professional Attitude: Enthusiastic, team-oriented, and committed to delivering exceptional experiences. 
• Strong Communication Skills: Ability to convey information clearly and effectively to fans, colleagues, and stakeholders. 
• Collaborative Mindset: Works well in a team environment and engages effectively with diverse groups. 
• Problem-Solving Ability: Quick thinking and sound decision-making in high-pressure situations. 
• Language Skills: Bilingual proficiency, especially in Spanish or Portuguese, is a plus. 
• Commitment to DEI & Club Values: Dedicated to fostering an inclusive environment and upholding our mission: Create Moments, Enrich Lives, and Unify & Uplift Through Soccer.

WORK ENVIRONMENT  

• Must reside in Washington at time of hire. 
• Must have reliable means of transportation.  
• Must be able to occasionally lift 20+ pounds and be comfortable standing on feet for multiple hours at a time.