TITLE: Event Operations Assistant 

DEPARTMENT: Live Events 
REPORTS TO: Live Events 

FLSA: Part Time, Nonexempt, Hourly

POSITION SUMMARY  

The Event Operations Assistant position supports matchday and event operations at both Inter&Co Stadium and Osceola County Stadium assisting with setup, breakdown, and execution of all game and event elements. The role collaborates with teams, referees, vendors, and internal departments to fulfill requests, coordinate logistics, and provide guest service while gaining hands-on experience in event management, match operations, and live event execution.  

WHAT SETS YOU APART 

Orlando City SC & Orlando Pride is seeking hardworking, positive and passionate individuals who wish to gain practical experience facilitating professional sports and live events.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

• Event Operations Assistants will have the opportunity to work events including by not limited to MLS, NWSL, MLS Next Pro, international friendlies or other sporting events. 

• Assist in the managing gameday requests from the home team, visiting team and referees by collaborating with the venue and other departments 

• Collaborate with fellow assistants to execute all event and match day operations for MLS Next Pro. Assistants will learn how to maintain/execute all elements pertaining to an MLS Next Pro match, including budgeting.  

• Provide support for all gameday and non-gameday event set-up and post-event breakdown 

• Quickly solve problems in a high-pressure environment/adapt to event days as circumstances change. Assist in liaising with 3rd party vendors & clients during the event planning process to ensure everything is in order.  

• Collaborate with the stadium Event Coordinators and Event Managers to identify the client’s requirements and expectations for each event.  

• Participate in event related asset inventory and ensure all items are being properly used and stored 

• Create, distribute and maintain event requests and venue operational instructions through internal department communications.  

• Learn to operate AV systems for private event rentals. 

• Assist with leading the Inter & Co Stadium tour program by communicating with clients and providing first-class service for stadium tours.  

• Provide exceptional guest service throughout events, addressing concerns and helping guests as needed.  

• Support events or trainings at Osceola County Stadium under the supervision of Events Department Leadership. 

• In addition to daily assignments, each assistant will be involved with assignments pertaining to event space setup, client walkthroughs, event planning, and event asset management.  

• Other duties as assigned  

QUALIFICATIONS: 

To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of eligibility requirements, knowledge, skill, and/or ability necessary: 

• Applicants can be working towards an undergraduate or graduate degree with an emphasis in Sport Business/Management or Event/ Hospitality Management.  

• Strong written and verbal skills. 

• Exceptional reliability, interpersonal, communication, and organizational skills required.  

• An innovative individual who can come up with ideas and work extremely well within a team to come up with creative solutions and identify new opportunities, often in a high-pressure, fast-changing environment. 

• Strong attention to small details is a must. 

• Able to work during non-traditional hours, in non-traditional settings, and within a team atmosphere.  

• Strong interest in soccer and sports is a plus.  

• Applicants are self-sufficient and are work driven.  

• This role will be around 20-30 hours weekly.  

• Ability to be flexible including nights, weekends, and holidays.  

PHYSICAL DEMANDS:  

• Must be able to move and/or lift up to 50 pounds.   

• This position requires work inside and outside of the building and some exposure to adverse conditions.  

OTHER DETAILS:  

• This role is for the full MLS, NWSL and MLS Next Pro Seasons (January-December). 

• You must be available for the full season, housed locally with personal transportation.  

• This role can be working toward academic credits for this opportunity.