NYCFC
Manager, Operational Readiness - Etihad Park
NYCFC - Manager
New York · NY · Hybrid
Project Management · Construction Project Management · Special Projects
$75,000 - $85,000 / year
0
1
hour ago
JOB TITLE: Manager, Operational Readiness – Etihad Park
REPORTING TO: Senior Director, Capital Projects Delivery & Operations
DEPARTMENT: Office of the Chief Operating Officer
LOCATION: New York, NY (Hybrid – 4 days)
ROLE TYPE: 12-month fixed-term role
POSITION OVERVIEW
POSITION OVERVIEW
New York City Football Club (NYCFC) is seeking a high-potential Manager to support the planning, coordination, and delivery of the Club’s Operational Readiness Program for Etihad Park, NYCFC’s future home.
This role sits within the Office of the Chief Operating Officer and reports to the Senior Director, Capital Projects Delivery & Operations. The Manager will work directly with senior leadership on one of the most significant venue projects in sports, helping translate a major capital project into a live venue that is ready to open and operate successfully from Day 1. This is an individual contributor role for someone who is eager to take ownership, learn quickly, and contribute across a wide range of strategic and operational priorities.
This is a 12-month fixed-term role. The role includes program management and delivery responsibilities but extends well beyond traditional project management and may include cross-functional coordination, research and strategy definition support, and ad-hoc execution across critical readiness workstreams.
The ideal candidate is highly organized, detail-oriented, proactive, and comfortable working in a fast-paced environment with ambiguity. This is a rare opportunity for an early-career professional to gain hands-on exposure to a landmark sports venue project while working directly with and learning from senior leadership.
WHAT YOU’LL DO
WHAT YOU’LL DO
Operational Readiness Program Delivery
- Support planning and day-to-day delivery of Etihad Park’s Operational Readiness Program, helping ensure the stadium is prepared to open and operate successfully from Day 1
- Maintain core program management tools and rhythms, including workplans, trackers, action logs, status updates, meeting notes, and readiness materials
- Track priorities, milestones, risks, dependencies, and decisions across multiple workstreams, helping ensure issues are surfaced and addressed in a timely manner
Cross-Functional Coordination & Execution
- Coordinate across a broad range of internal and external stakeholders and partners to help drive readiness initiatives forward
- Support execution across workstreams, helping maintain momentum and accountability in a fast-moving environment
- Take on a broad range of strategic and operational tasks beyond traditional PMO responsibilities, stepping into whatever is needed to support delivery
- Drive follow-ups, document actions and decisions, and help ensure timely close-out across workstreams
Problem Solving, Analysis & Decision Support
- Help solve ambiguous problems by structuring issues clearly, conducting research, and translating findings into practical recommendations and action plans
- Develop high-quality presentations, analyses, and board- and executive-ready materials to support planning, governance forums, and senior decision-making
- Support the design and setup of key enablers for stadium operations, which may include procurement processes, elements of the future operating model, and governance structures
WHO YOU ARE
At New York City FC, we are committed to upholding our core club values and our values guide how we show up and work together every day. If you share our values listed below, please consider NYCFC as a great place for you to work:
- Acts Honorably – listens and communicates respectfully, without judgement
- Engages Collaboratively – provides and seeks constructive feedback to and from peers, proactively sharing appreciation for quality contributions of others
- Champions Inclusion – celebrates the value of differences recognizing the value in the unique backgrounds and lived experiences of every team member
- Drives Forward – embraces new opportunities with curiosity and a focus on improvement and innovation
- Shows Heart – demonstrates passion for the Club and sport, operating as an NYCFC ambassador in encouraging and inspiring that passion in others
WHAT YOU’LL BRING
- 3 to 5 years of full-time professional experience, ideally including training in strategy consulting, PMO, or another rigorous, project-based environment
- Strong PowerPoint and Excel skills, with the ability to create clear, polished, executive-ready materials
- Curiosity and a hands-on approach to exploring practical uses of artificial intelligence, with a willingness to test ways to improve workflows to support planning, analysis, and execution
- Strong structured problem-solving, research, and synthesis skills
- Exceptional organization and detail orientation, with a high bar for quality and follow-through
- Strong initiative and ability to work independently with limited direction, including sound judgment on when to escalate
- Ability to build effective working relationships and drive progress with stakeholders without formal authority
- Ability to manage multiple priorities and work effectively in a fast-paced, evolving environment
- Leads with humility and accountability, high ownership, and willingness to roll up your sleeves and support whatever the project requires
- Strong written and verbal communication skills, with the ability to work effectively across functions
- Interest in sports is a plus and prior experience in construction, capital projects, or venue operations is also helpful but not required
- Graduate degree preferred but not required
ADDITIONAL REQUIREMENTS
- Candidate must be able to comply with MLS Next Safety and Well-Being policy and any other applicable child safety policies provided to applicants by NYCFC
COMPENSATION:
This exempt position has an estimated annual base salary range of $75,000 - $85,000 and is not overtime eligible. Final compensation offer amounts are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications and software expertise. We welcome direct conversations with each candidate about compensation in all of our initial calls.
WHAT WE OFFER:
WHAT WE OFFER:
- Excellent health, dental & vision insurance, with options to fit you and your family’s needs
- Comprehensive and competitive benefit programs, including maternal & paternal leave
- Ancillary benefits: Commuter, and Citi Bike discounts
- Your health is important! Our wellness strategy focuses on mental and physical wellbeing through in-office and virtual programs
- Four complementary tickets to every NYCFC home match
- Team outings, happy hours, and annual staff gatherings to celebrate our co-workers
- A dynamic, ambitious, and fun work environment
NEW YORK CITY FOOTBALL CLUB OVERVIEW:
At New York City FC, we are on a mission to build this city into one of the soccer capitals of the world. The Club was announced as Major League Soccer’s 20th franchise and is the first and only MLS team located within the five boroughs of New York City. The Club has qualified for the Audi MLS Cup Playoffs nine times over the past 10 seasons, winning MLS Cup in 2021. Games are available to stream via an Apple TV subscription, providing every match of the MLS regular season, the Audi MLS Cup Playoffs, annual Leagues Cup tournament, the MLS All-Star Game, the Campeones Cup, and more all in one place and with no blackouts. New York City FC is building New York City’s first-ever soccer-specific stadium, Etihad Park, which is set to open in 2027. For more information, please visit: www.newyorkcityfc.com.
New York City FC is also one of 12 clubs comprising City Football Group and counts Manchester City FC, Melbourne City FC, Yokohama F-Marinos, Girona FC, Montevideo City Torque, Shenzhen Peng City FC, Lommel SK, ESTAC Troyes, Palermo FC, Bahia, and Club Bolívar among its sister clubs.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
By clicking "Apply Now", you agree to the terms of the MLS Privacy Policy.
At New York City FC, we are on a mission to build this city into one of the soccer capitals of the world. The Club was announced as Major League Soccer’s 20th franchise and is the first and only MLS team located within the five boroughs of New York City. The Club has qualified for the Audi MLS Cup Playoffs nine times over the past 10 seasons, winning MLS Cup in 2021. Games are available to stream via an Apple TV subscription, providing every match of the MLS regular season, the Audi MLS Cup Playoffs, annual Leagues Cup tournament, the MLS All-Star Game, the Campeones Cup, and more all in one place and with no blackouts. New York City FC is building New York City’s first-ever soccer-specific stadium, Etihad Park, which is set to open in 2027. For more information, please visit: www.newyorkcityfc.com.
New York City FC is also one of 12 clubs comprising City Football Group and counts Manchester City FC, Melbourne City FC, Yokohama F-Marinos, Girona FC, Montevideo City Torque, Shenzhen Peng City FC, Lommel SK, ESTAC Troyes, Palermo FC, Bahia, and Club Bolívar among its sister clubs.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
By clicking "Apply Now", you agree to the terms of the MLS Privacy Policy.
https://www.mlssoccer.com/legal/privacy-policy
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