Job Description – People Operations Coordinator
North Carolina Football Club
Reports to: Director, Human Resources
FLSA Status: Exempt
Hybrid, must be able to be in the office in Raleigh, NC, weekly
Job Summary:
The People Operations Coordinator is responsible for keeping our people systems accurate, efficient, and compliant while ensuring employees have a smooth experience across the lifecycle. This role focuses on HRIS data integrity, onboarding and offboarding logistics, compliance reporting, office management, and supporting core people programs. It’s ideal for someone who is detail-oriented, process-driven, and excited to improve HR operations through organization and technology.
KEY JOB RESPONSIBILITIES
Recruitment & Onboarding
- Partner with HR team to post jobs, coordinate interviews, and support full cycle hiring for entry-level roles and the internship program.
- Prepare and manage new hire documentation, including I-9s, background checks, and benefits enrollment.
- Coordinate and facilitate Day 1 onboarding, ensuring systems access, orientation, and training setup are complete.
- Support offboarding activities, including exit logistics, asset return, and systems access removal.
HR Systems & Data Integrity
- Maintain accurate employee records and data within the HRIS and related systems.
- Audit employee data regularly to ensure integrity, accuracy, and compliance.
- Run and prepare reports on headcount, turnover, performance cycles, and compliance audits.
- Partner with Payroll and Finance team to ensure accurate and timely processing of employee data and transactions for semi-monthly payroll.
HR Operations & Compliance
- Serve as the first point of contact for routine employee administrative inquiries, escalating as appropriate.
- Assist in benefit administration, including managing Open Enrollment process, Qualifying Life Events and ensuring benefit compliance.
- Support the administration of HR policies, procedures, and employee communications.
- Assist with HR compliance, including federal/state reporting, audits, and policy documentation.
- Support coordination of employee lifecycle processes (onboarding, changes, terminations).
People Programs & Process Improvement
- Support the execution of company-wide HR programs such as performance reviews, benefits enrollment, and engagement surveys.
- Track and coordinate training completions and compliance certifications.
- Identify opportunities to streamline HR processes and champion automation and self-service tools for scalability.
- Contribute to HR content creation and ensure materials are up to date and accessible (presentations, intranet updates, surveys, policy docs).
Office Management and Event Coordination
- Oversee day-to-day office operations, including supplies, facilities, vendor management and workspace organization.
- Act as the primary point of contact for office inquiries, maintenance needs, and service providers.
- Plan, organize, and manage company events, including team meetings, off-sites, employee engagement activities, and client-facing events.
- Coordinate event logistics, including venue selection, catering, AV/tech setup, travel, and accommodations.
- Partner with internal teams to align event programming with company culture and brand goals.
REQUIREMENTS:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
· Bachelor’s degree in HR, Business Administration, or related field (or equivalent experience).
· 1–3 years of HR, people operations, or administrative experience.
· Exposure to HRIS systems, payroll and benefits administration preferred.
· SHRM-CP or PHR certification is a plus but not required.
· Ability to work cross functionally and collaboratively.
· Ability to maintain data privacy and confidentiality.
· Strong communicator, able to talk/share internally and externally about the club and connection to the community.
· The ability to ensure accuracy in records, reporting, and compliance tracking.
· Highly motivated and proactive, always seeking to solutions to problems.
· Organized and process-driven, with the ability to be flexible, change priorities, and handle multiple tasks.
· Conscientious, on time, with a positive attitude.
· Ability to work flexible hours including nights, weekends and holidays
· Very strong written and verbal English communications skills.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met or may be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The job requires regularly lifting/pushing up to 15 pounds and occasionally lifting/pushing more than 25 pounds or exerting heavy force, in a wide disparity or environmental conditions. The job involves standing, stooping, bending, lifting, pushing, etc.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
