ABOUT US
The North Carolina Courage, which plays in the National Women’s Soccer League, is seeking part-time, seasonal Game Day Parking Staff. This position will serve to create a successful fan experience for the NC Courage by being a customer service agent for patrons as they enter and exit the lots on game days and by working with other staff to efficiently run the lots. Come join our team to be part of an exciting atmosphere on game days!
KEY JOB RESPONSIBILITIES
- Game Day Parking Staff is responsible for the set-up and tear down of parking items for events held at WakeMed Soccer Park; including signage, cones, and barriers.
- Once parking opens, staff will direct cars to their correct lots and spaces, ensuring that cars are parked efficiently to maximize lot usage.
- Staff must know the weather and emergency protocols. They will provide direction in a calm manner to fans in the event of an emergency (ex: lightning delays)
- Staff knows and understands all North Carolina Courage policies and procedures relating to fan interaction and game days.
- All employees must practice safe work habits to ensure event production on game days is as efficient and safe as possible.
- Game Day Parking Staff will provide feedback in an efficient way to leadership, including but not limited to ingress and egress efficiency, parking efficiency, etc. to ensure game day improvements throughout the season.
QUALIFICATIONS
- Must be able to work nights, weekends, and holidays based on the event schedule.
- Must be able to work at least 80% of home games for the NC Courage throughout the 2026 season.
- Must be able to work outdoors in varying weather conditions.
- Must establish and maintain effective working relationships with employees, fans, and other office staff.
- Must be able to follow written and verbal instructions and communicate effectively.
- Provide excellent customer service and interactions with fans to ensure they are maximizing their game day experience enjoyment.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met or may be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The job requires regularly lifting/pushing up to 50 pounds and occasionally lifting/pushing more than 75 pounds or exerting heavy force, in a wide disparity or environmental conditions. The job involves standing, stooping, bending, lifting, pushing, etc.
OUR VALUES
We hire through the lens of our Club Values:
Integrity – Transparent, trustworthy relationships with our fans and ourselves.
Community – Creating a sense of belonging in a diverse, inclusive environment
Accountability – Responsible for our words, our actions, and our results.
Respect – Regard for treating others with dignity and acceptance.
Excellence - Strive towards greatness in ourselves, club, and community and culture.
As a member of our Club, you will contribute to an environment grounded in our Operational Standards: Set the Standard. Own the Results. Lead the Club. We are looking for individuals who embody Integrity, Community, Accountability, Respect, and Excellence in everything they do and who are motivated to elevate the Courage through their work, attitude, and professionalism.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
