Join the Team.
Kansas City Current is home to the best-in-class training facility and the first stadium built for a women’s sport team. Our organization is committed to seeing the fullest potential of our athletes and of our city.
To foster our vision, we prioritize hiring and retaining world-class talent.
We’re looking for talented individuals with diverse perspectives, skill sets, and backgrounds to provide our guests an unforgettable experience. As leaders in women’s sports, we are excited to offer a variety of positions within our front office, stadium, and event settings. We provide opportunities for professional growth and development and invest in our employees through competitive pay, robust health care and wellness benefits, and employee resources and networking.
Who are we hiring?
The Kansas City Current is seeking a dynamic team player that is passionate about delivering a world-class experience to guests and driving revenue for the organization. The Ticket Sales & Service Intern will be integrated into the day-to-day operations of the Ticketing Department to support all facets of new business development, season ticket member services, special event planning, and fan experiences. This position will be learning from the best in the industry and developing skills related to ticket sales and customer service.
What will you do?
- Research and present opportunities that will drive new business revenue for season ticket memberships and group ticket sales.
- Assist the ticket sales team on all KC Current home matchdays with group events and the execution of fan experiences.
- Plan, coordinate, and execute special events that engage, educate, and entertain season ticket members.
- Learn the KC Current sales process from leaders on the ticket sales team and once trained, make outbound phone calls to existing and prospective customers.
- Utilize and learn the CRM system and ticketing software used by and for the ticket sales team to assist in generating revenue.
- Provide world-class customer service by responding to fan questions via phone and email.
- Help create a survey strategy to identify opportunities of improvement on match day and celebrate successful fan experiences.
- All new hires must be fully vaccinated for COVID-19 by date of hire, subject to legally mandated accommodations.
What do you need to succeed?
Minimum Education and Qualifications:
- Bachelors Degree/In the process of getting Bachelors Degree
Required Skills/Abilities:
- An effective communicator that always represents themselves professionally.
- Knowledgeable in Microsoft Office including Excel, PowerPoint, and Word.
- Ability to multitask in a fast-paced environment.
- Highly organized with great time management skills.
- Eager to learn and coachable.
- Positive attitude and team player.
Key Personality Traits
- Authentic/Genuine/Transparent
- Competitive
- Lives for the challenge, especially to the status quo
- Gets it done
- Doesn’t see obstacles, only opportunity
- Knows together is better, for team and community
- Optimistic
- Always improving
Special requirements of the Job:
Must be able to work a flexible schedule, inclusive of weekends, nights (event evenings & overnight operation shifts) and holidays.
Ability to monitor company communications and respond to time sensitive matters with senior executives. Travel may be required
Physical Requirements:
- Prolonged periods sitting at desk and working on a computer.
- Prolonged periods of standing and walking long distance.
- Must be able to lift up to 25 pounds at a time
We value diversity and seek world-class employees of all backgrounds.
The Kansas City Current values diversity and is looking for extraordinary employees of all backgrounds! We are an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, we comply with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
