NJ/NY Gotham FC (“Gotham FC” or “the Club”) is a National Women’s Soccer League (“NWSL”) team representing New Jersey and New York. The team plays at the Sports Illustrated Stadium (formerly Red Bull Arena) in Harrison, NJ.
The Role:
Gotham FC is seeking enthusiastic, energetic “Team GFC” Members to be part of our gameday fan experience, event, and activation team. Team GFC Members report to the Senior Manager, Fan Experience and wider Fan Experience team and will play an essential role in creating an incredible, unforgettable experience for fans at each home match.
Team GFC Members bring Gotham FC’s energy to life by executing gameday activations, engaging fans, supporting partners, and delivering white-glove hospitality experiences for our VIPs. An ideal candidate thrives in a fast-paced, high-energy environment, demonstrates strong organizational and multitasking skills, maintains a positive and proactive mindset, and always strives for excellence.
Key Responsibilities:
- Ensure flawless, fun execution of your assigned duties with Gotham FC’s Fan Fest presented by Carmax, ranging from operating kids’ games, meet & greet navigation, activation line management, taking photos of fans, to supporting in-match entertainment.
- Act as brand ambassadors by speaking positively and knowledgeably about Gotham FC.
- For sponsored activations, learn and deliver scripted brand talking points on behalf of Gotham FC partners.
- Be well-versed in all gameday activities, schedules, and stadium activations, including stadium policies.
- Support full pre- and post-hospitality setup and breakdown (e.g., placing mirrors and pillows, hanging banners, building backdrops, displaying partner products).
- Deliver white-glove service for Gotham FC’s most important clients and guests, including but not limited to serving as Warm-Up Watcher escorts, guiding VIPs from hospitality spaces to the field level..
- Contribute to the onsite entertainment value of attending a Gotham FC match.
- Support our in-arena team with fan-generated chants, t-shirt tosses, contests, gate giveaways, and other game presentation elements, as needed.
- Support Fan Fest setups, including tables, chairs, and other event elements, as needed.
- Select team members may be asked to be part of specialty programming, such as group sales giveaways, and ticketing activations, and VIP experiences, as needed.
- Support and staff non-game day special activations, season ticket member events, street team initiatives as needed during and after the National Women’s Soccer League season, including set-up, breakdown, and staffing during the event.
Qualifications:
- Be a fan-facing representative of Gotham FC and uphold the Gotham FC brand.
- Treat all fans with care and respect as an ambassador and host representing Gotham FC.
- Prior live event or brand ambassador experience is preferred.
- Soccer knowledge is not required, but a plus.
- Bilingual skills are not required, but a plus.
Capability & Other Characteristics:
- Must be able to lift and carry boxes or items weighing up to 50 lbs as part of regular job duties.
- Flexible with the ability to multitask.
- Comfortable interacting with large numbers of new people.
- Demonstrates a proactive approach by anticipating needs, taking initiative, and addressing issues before they arise.
- Ability to work independently, take ownership of assigned responsibilities, and make sound decisions with minimal supervision.
- Personable, friendly, and enthusiastic.
- Treat all fans, guests, and partners with care, professionalism, and respect.
- Legally authorized to work in the United States.
Work Schedule & Time Commitment Requirements:
- Team GFC Members must be available to work up to 12 of the 15 Gotham FC regular-season home matches throughout the season. Individual scheduling may vary based on matchday needs and operational requirements.
- Fan Fest is outdoors, 2 hours in length, and begins 2.5 hours prior to the match kickoff.
- Team GFC Members assigned to Fan Fest must arrive 2 hours prior to the start of Fan Fest for preparation and setup.
- Typical matchday shifts range from 5–8 hours, depending on role assignment and operational needs.
- Work schedules will be provided in advance of each match.
- Team GFC Members must review Run of Show documents prior to each matchday.
- Team GFC Members will have first right of acceptance or refusal to work additional hours for non-match events, including but not limited to watch parties, season ticket member events, grassroots marketing initiatives, and other club-related events as opportunities arise.
- Additional training and meetings may be required and/or strongly encouraged throughout the season.
Location:
Based at Sports Illustrated Stadium (formerly Red Bull Arena) in Harrison, NJ (a 5-minute walk from the PATH Station), Please see current scheduled 2026 match and training dates below:
Training: week of February 17 or February 24 (TBD if virtual or in person)
Saturday, March 21
Wednesday, March 25
Sunday, March 29
Saturday, April 25
Sunday, May 3
Saturday, May 9
Sunday, May 31
Wednesday, July 15
Saturday, July 18
Friday, August 7
Friday, August 14
Friday, August 28
Friday, September 25
Sunday, October 4
Sunday, November 1
TBD Playoff Match(es) - November
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Gotham FC is an equal opportunity employer and welcomes everyone to our team. We are committed to broadening the pool of qualified talent for consideration, including those who have been historically underrepresented. We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply.
Job type: Part-time, Non-Exempt position
Salary range: $20 per hour, not to exceed 30 hours per week
This job description is a broad summary of the essential job functions and general duties for this position, the additional job duties that may be required from time-to-time, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. The Team GFC Member may be required to and must be willing to perform other duties as assigned, to meet organizational needs. This job description may be modified from time to time, at the sole discretion of Gotham FC.
This employee must follow and enforce all policies and procedures formulated by Gotham FC and be a role model for the organization.
The existence of this job description does not modify the employee’s “at-will” status. That is, unless a signed employment contract specifying a term of employment exists between Gotham FC and the employee or his/her/their representative, both Gotham FC and the employee will have the right to terminate the employment relationship at any time, with or without reason or notice, unless otherwise prohibited by law.
