NJ/NY Gotham FC (“Gotham FC” or “the Club”) is a National Women’s Soccer League (“NWSL”) team representing New Jersey and New York. The team plays at Sports Illustrated Stadium in Harrison, NJ. At Gotham FC, we don’t just play soccer; we set trends, challenge the status quo, and lead with bold creativity. While our roots are grounded in the tradition of the beautiful game, everything else about us is fiercely original. We’re here to redefine expectations, break boundaries, and build something that hasn’t been done before. If you’re ready to push the limits and make an impact, you belong at Gotham FC.
The Role:
The Operations & Player Care Coordinator will manage the Professional Player Pathway operations by facilitating daily administration, planning, and budget maintenance. This position will specifically be responsible for Gotham FC’s 2nd team and Development Center (DC) operations, player care, and off-the-field equipment management.
Key Responsibilities:
Generic Duties
- Oversee management of day-to-day Gotham FC 2nd team & Development Center (DC) operations
- Oversee player care, support, and communication
- Maintain budgets for Gotham FC Professional Player Pathway operations, players and travel
- Manage annual ID tournament/tryouts
- Maintain good standing with NWSL, USSF, and other national team federations
- Assist on vision and planning of the program’s future growth
- When necessary (players living in the market):
- Manage new contracted and training players in and out of market (visa appointments, flights, accommodations, etc.)
- Manage athlete and staff relocation in and out of market and oversee management of player housing and transportation
- Oversee management of U18 player communication & care
Specific Duties
Administrative
- Be the main point of contact on payroll, compliance, and miscellaneous paperwork
- Act as liaison between front office and players and provide insight on club events
- Maintain good standing and communication with the 1st team operation department
- Processing and approving invoices and reimbursements
- Coding monthly credit card statements
2nd Team & Development Center
- Manage 2nd team & DC calendar as it relates to meetings, training times/locations, and reserving spaces as necessary by working with coaching staff and 1st team operation staff
- Manage home and away game day operations, including securing facilities and overseeing visiting team logistics (home) and travel logistics, player care needs and game day ops (away)
- Coordinate with nutrition staff on daily team meals
- Coordinate home gameday operations including (team meals, parking list, referees, volunteers…)
- Manage all equipment for players and staff off the field (daily gear and locker room reset)
- Manage Nike account, orders, shipments and next season gear planning
- Lead and manage care for all residency players
- Be the point contact for all residency players, their families for updates and emergencies
- Be a liaison between the housing (ABC), school (SRDS) and residency players
- Coordinate residency players school schedules based on their training rhythm
- Communicate with school and housing regarding any schedule changes
- Implement and maintain residency player daily process and record keeping
- Complete monthly host family check in and house visit
General Operations
- Manage roster upkeep by writing new player contracts, invitation letters, 2nd team training agreement, submitting ITC requests, release letters…etc.
- Support the Head Coach by:
- Maintaining calendar and coordinating internal/external meetings
- Acting as a liaison between front office staff and Head Coach
- Support the Professional Player Pathway soccer operations staff by:
- Facilitating new staff onboarding process
- Coordinating and tracking staff relocation and bonuses
Required Qualifications:
- Be able to work under pressure for long hours
- Display superb organizational skills
- Be extremely diligent and meticulous
- Always have a backup plan and remain adaptable
- Support the Gotham FC forward vision & community initiatives
- Help in creating a positive environment that reinforces a healthy club culture
- Maintain a positive attitude and professionalism
- Work with colleagues and maintain healthy relationships
- Share the necessary information that you are aware of that could affect the club
- Experience working with U18 athletes preferred
Capability & Other Characteristics:
- Demonstrate superb analytical, communication, and collaboration skills
- First Aid and CPR Certification
- Knowledge of performance requirements for adults and youth female athletes
- Experience working with performance monitoring systems (e.g., GPS and force measurement products)
- Experience working in collaboration with coaches and other support staff in a multidisciplinary high-performance team
- Proficient in computers with software such as Outlook, Word, PowerPoint, Excel, and Power BI
- Strong verbal, written, in-person, and presentation communication skills
- Excellent organizational, data collection, and planning skills
- Able and willing to travel for away games.
- Able and willing to work non-traditional hours, including evenings and weekends as needed
- Current and valid driver's license
- Legally authorized to work in the United States.
Location:
This position is fully in-person, based at Gotham FC’s soccer operations office and practice facility, currently located in Whippany, New Jersey. The person must be able and willing to attend all Gotham FC home games, away games, and other business-related travel. Gotham FC requires its employees to live in its market, that is, within reasonable commuting distance of Gotham FC’s office, practice facility, and Sports Illustrated Arena
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Gotham FC is an equal opportunity employer and welcomes everyone to our team. We are committed to broadening the pool of qualified talent for consideration, including those who have been historically underrepresented. We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply.
Job type: Full-time
Salary range: $50,000-$70,000 annual
Benefits: Medical, Dental & Vision benefit plans available for Employee and Family, Employee-funded 401(k) option.
This job description is a broad summary of the essential job functions and general duties for this position, the additional job duties that may be required from time to time, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. The person in this role may be required to and must be willing to perform other duties as assigned, to meet organizational needs. This job description may be modified from time to time, at the sole discretion of Gotham FC.
This employee must follow and enforce all policies and procedures formulated by Gotham FC and be a role model for the organization.
The existence of this job description does not modify the employee’s “at-will” status. That is, unless a signed employment contract specifying a term of employment exists between Gotham FC and the employee or his/her/their representative, both Gotham FC and the employee will have the right to terminate the employment relationship at any time, with or without reason or notice, unless otherwise prohibited by law.
