Job Title: Senior Manager, Event & Match Day Operations
Department: Operations
Reports to: Director Operations, Facilities and Events
Primary Responsibilities:
- Responsible for planning, production and logistics for all home matches.
- Responsible for planning and production of special events.
- Responsible for leading Event Operations staff in planning and execution of Chicago Stars internal events in service of community, corporate partnership, VIP, marketing and ticket sales departments.
- Facilitate all match day planning, communication and coordination with appropriate venue stakeholders.
- Liaison with the NWSL for execution of all match day policies and regulations.
- Assist with ensuring adherence to CBA regulations for home matches.
- Oversee production of all match day and event related documentation for external and internal stakeholders.
- Assist in facilitating hospitality and special events for VIP/premium clients.
- Collaborate with corporate partnership department to ensure execution of all match day contractual assets.
- Assist with maintaining event operations budget.
- Maintain accurate and complete files, records and other documents related to assigned responsibilities.
- Lead and mentor Event Operations Manager and Event Operations Coordinator.
- Other event operations duties as required.
Qualifications & Expectations:
- Minimum of 4-5 years of experience in operations and event planning is required.
- Minimum of 2-3 years experience in a management role leading staff.
- Bachelor’s degree in Event Planning, and/or Sports Management are preferred.
- Must be able to attend all Chicago Stars FC home matches.
- Must have a valid Driver’s License and reliable transportation to get to and from the main office in Chicago, SeatGeek stadium in Bridgeview, and other facilities.
- Ability to coordinate multiple tasks, prioritize quickly, problem solve, and work collaboratively and professionally with colleagues, fans, athletes, and other stakeholders.
- Knowledge in determining and coordinating logistical needs for large events, preferably in a large sports stadium or event venue.
- Outstanding proficiency with Microsoft Office Suite with priority in Word, Excel, & PowerPoint.
- Proven job reliability, diligence, dedication, and attention to detail through the full life cycle of events (pre-planning, matchday, post-evaluation).
- Must be flexible with working nights, weekends, and holidays including in an outdoor stadium environment.
- Must be able to lift, carry, and move items weighing up to 50 pounds as needed.
- Familiarity with the NWSL and soccer is desired.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
