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Senior Manager of Ticket Sales with Chicago Red Stars in Bridgeview · IL

Chicago Red Stars jobs
Sports Jobs in Bridgeview · IL
Ticket Sales and Services: Ticket Sales
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Senior Manager of Ticket Sales
The Chicago Red Stars are seeking an accomplished sales professional with a proven track record of training and career development of sales representatives. The Senior Manager of Ticket Sales will be responsible for promoting and selling all ticketing inventory, including full season plans, flex packages, premium seating, and group tickets by leading our team of Account Executives. The Senior Manager of Ticket Sales will report to the Vice President of Ticket Sales and will be responsible for establishing and implementing a sales plan designed to meet or exceed the annual sales goals set by senior management.
Responsibilities include but are not limited to:
  • Assist in managing the overall sales efforts for the ticket sales staff, including directing sales activities, training and mentoring staff
  • Generate revenue using all sales methods, including cold calls, face to face appointments, prospecting, and networking
  • In tandem with the Vice President of Ticket Sales, establish and implement a sales strategy to increase revenue through season memberships, flex packages, premium seating, group sales, and special offers
  • Lead, motivate, develop, and coach sales staff for future succession and opportunity within the Chicago Red Stars organization
  • Conduct regular one-on-one meetings with all members of the sales staff; establish and communicate clear sales revenue goals and follow up with appropriate feedback and direction for development  
  • Manage and evaluate sales staff performance on an ongoing basis, including annual reviews for all team members
  • Create sales incentive programs to maintain a positive sales culture
  • Assist in managing season ticket holder events to maintain and service current ticket holders
  • Join representatives on sales calls and appointments and assist with the sales process where necessary
  • Consistently deliver high-level of customer service to both internal and external clients helping provide world-class service
  • Attend outside events with the purpose of selling tickets 

  • Minimum of five (5) years of sales experience, preferably in the sports or entertainment industries
  • Minimum of one (2) year of experience in a leadership role, managing representatives and interns
  • Proven ability to create, organize, and manage sales leads from start to finish
  • Excellent communication and organization skills, both oral and written
  • Strong teaching, motivating, development, and problem-solving skills
  • Ability to work under pressure, meet deadlines, and multi-task
  • Demonstrate a consistent, successful track record in hitting ticket sales goals
  • Proficient in Microsoft 365
  • Experience with SeatGeek SRO is preferred but not required
  • Availability to work nights, weekends, and holidays
  • Ability to acquire or produce and maintain a valid driver’s license and meet company vehicle driving standards
All employees must complete an online background check.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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