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Premium Services Representatives are the face of The New York Red Bulls and Red Bull Arena. They provide game day customer service to all guests including our premium members and partners. As a Premium Services Representative, you should always be able to provide accurate information about the arena, have a natural sense of empathy, and express an inner desire to help others have a more positive experience. You will assist fans in all ways possible. Together we will champion the goal of providing the best game day experience in the New York Tri-State area!
RESPONSIBILITIES
- Engage with fans and provide accurate information about the New York Red Bulls and Red Bull Arena
- Provide a high level of customer service
- Problem-solve by effectively communicating with guests and manager
- Have high energy when engaging fans and directing them to their proper hospitality areas
- Present a neat and tidy appearance while following our uniform standards
- Welcome and acknowledge all guests, scan tickets, apply designated wristbands/credentials all in a timely, efficient and professional manner
QUALIFICATIONS
Must be at least 18 years of age or older
Flexible; you will work unusual hours including nights, weekends, and some holidays
A commitment to work at least 70% of our 2024 Season Home Schedule (www.newyorkredbulls.com/schedule)
Will endure seasonal temperatures as working conditions sometimes require outdoor work
As a part-time employee of the Company, you will not be eligible for Company-sponsored benefits or paid vacation.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
