The Ticket Sales & Service Intern will gain hands-on experience performing a variety of roles within a fast paced, behind-the-scenes environment, with the chance to have a direct impact on professional soccer in Kansas City. Sporting Kansas City’s collaborative environment full of learning opportunities is designed to help all interns evolve their capabilities, challenge their strengths, and reach their fullest potential.
Sporting Kansas City internships allow students or recent graduates to hold a temporary position within the organization, with emphasis on training and gathering practical experience in their field of specialization by doing a variety of tasks as assigned by their Team Lead. All SKC interns must be actively pursuing an undergraduate degree or must have recently achieved their Bachelor’s Degree.
Sporting Kansas City is an equal opportunity employer. We celebrate diversity and equity and are committed to creating an inclusive environment for all associates. All associates are expected to positively collaborate with individuals of diverse backgrounds. We encourage all talented individuals looking for a challenge to apply.
Essential Functions
- Assist Sales Team and Client Services Team with prospect list compilation and database entry.
- Assist the Sales Team and Client Services Team with research and maintaining the database.
- Represent Sporting Kansas City and the Sporting Club organization on game day and at other various out-of-office promotional events.
- Prospect new clients by networking through the community and using strategic telemarketing and communications.
- Perform various game day duties with the Sales Team and Client Services Team.
- Required to work a minimum of two (2) days in the office, in addition to all Sporting Kansas City home games.
- Always represent Sporting Kansas City and its related affiliates in a professional manner.
- Perform other related tasks as assigned.
Match Day Responsibilities
- Act as representatives of Sporting Kansas City at all home matches, engaging with guests and working to create Magic Moments for all fans.
- Assist the Ticket Sales & Service Team in all day-to-day and event day decisions that need to be made in a quick and efficient manner.
- Provide excellent customer service to all fans at Children’s Mercy Park.
- Attend all Sporting Kansas City home games, as well as non-soccer related events.
- Always represent Sporting Kansas City and its related affiliates in a professional manner.
- Perform other related tasks as assigned.
Personal Attributes
- Strong organizational, communications and interpersonal skills.
- Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
- Self-motivating personality, eager to succeed and increase revenue.
- Demonstrate high levels of leadership, confidence, and innovation.
- High stamina and ability to handle pressure.
- Ability to handle multiple tasks in a fast-paced environment with exceptional time management.
- Strong networking skills.
- Enthusiastic, energetic, and imaginative.
Skills and Experience
- Pursuing an undergraduate degree or graduate degree in Sports Marketing and Management, Business, Communications, or other related field required.
- Previous coursework or desire to learn and understand the application of effective selling strategies and techniques.
- Awareness of sports industry development.
- Demonstrated excellent written and verbal communication skills.
- Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Calendar.
Physical Abilities
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Required to sit for long periods of time with occasional standing and walking.
- Use hands to finger, hand or feel objects, tools or controls.
- Reach with hands and arms.
- Required to talk and hear consistently with the Sales Team and potential clients.
- Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
- Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
- Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.
