Sporting City Soccer Club, a property of Sporting Kansas City, is seeking a highly organized, proactive, and personable individual to join our team as Director of Operations. This full-time position plays a vital role in the day-to-day administration and operations of the club, ensuring smooth processes and supporting the overall success of our programs and members.
The Director of Operations will oversee the operations staff, manage internal systems, and collaborate closely with the Directors of Coaching to support the programs. This position requires exceptional administrative skills, strong communication abilities, and a passion for youth sports development.
The position is to be a key contributor to the Sporting City Soccer Club team while ensuring all work is consistent with the Sporting KC brand purpose: “We create memories through personalized experiences with our Club.”
Established in 2021, Sporting City is a premier youth soccer club serving boys and girls from U8 to U19. Based in Kansas City, we are proud to be one of the city’s largest and most competitive clubs. Our teams compete at the highest levels of youth soccer in the United States, with membership in elite platforms including MLS NEXT AD, Girls Academy (GA), and the National Academy League (NAL).
Sporting City Soccer Club has 1,700 competitive players, 130 competitive teams with six full-time Directors of Coaching, two full-time operators and over 65 staff coaches.
ESSENTIAL FUNCTIONS
Communication
- Serve as the primary point of contact for coaches, managers, parents, and volunteers.
- Deliver exceptional customer service through timely responses to all inquiries.
- Manage club communications, including email, website updates, and social media.
- Develop and implement effective communication strategies.
- Promote club programs and events through various channels.
Registration
- Manage registration systems and processes via PlayMetrics.
- Handle all league and tournament registrations.
- Oversee registration of players, coaches, and volunteers with state associations.
- Administer the Club’s risk management and background check processes.
- Support financial operations, including fee collection and financial assistance programs.
- Maintain strong relationships with administrative contacts at partner organizations.
Operations
- Oversee daily administrative functions of the club office.
- Implement and manage club policies and operational strategies.
- Lead planning and execution of tryouts in collaboration with Directors of Coaching.
- Supervise the Club Administrator and volunteer support staff.
REQUIRED SKILLS & QUALIFICATIONS
- Bachelor's degree in business, sports management, marketing, or related field preferred.
- 2–3 years of experience in an administrative or operations role within a youth soccer club or association.
- Strong organizational, leadership, and multitasking abilities.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite.
- Experience with PlayMetrics is highly preferred.
- English fluency required; Spanish fluency is a plus.
- Ability to handle sensitive and confidential information with discretion.
- Self-motivated, detail-oriented, and committed to teamwork.
