Premium Hospitality Sales Executive - Seattle Sounders FC (Seattle · WA)

Seattle Sounders FC jobs
Sports Jobs in Seattle · WA
Ticket Sales and Services: Premium/Suite Sales
Job Title: Premium Hospitality Sales Executive
Department: Premium Hospitality  
Reports To: Manager, Premium Hospitality Sales 
FLSA Status: Full-Time, Exempt   
When you join Seattle Sounders FC, you join a soccer-loving, socially progressive, ambitious club rooted in the best soccer city in America. Here we average nearly 40,000 fans per match, maxing out with more than 69,000 fans when we won the 2019 MLS Cup on home soil. We exist to create special moments like these, where we enrich lives and unify our fans and city through soccer.
This individual will be someone passionate about sales and focus on generating new business revenue through sales of suites, premium seating, and hospitality packages. In addition to providing exceptional customer service and exemplifying a positive attitude, this position will be expected to manage their complete individual sales process – from cultivating prospects to closing new accounts through consistent outbound sales efforts – in order to support the Premium Hospitality department in achieving and surpassing all revenue/retention goals.  
  • Responsible for closing of multi-year suite leases, half-season suite leases, single-match suites, hospitality packages, and annual premium seating memberships. This also includes the opportunity for the full-menu selling of season tickets, group tickets, and partial ticket plans.
  • Contribute to department initiatives by prospecting, cold-calling, and attending networking events 
  • Primary focus will be on outside sales; manage inbound leads as assigned 
  • Achieve short- and long-term revenue goals and metrics as set by the Manager of Premium Hospitality Sales 
  • Maintain current, accurate, and detailed records for all prospects, buyers, and completed sales in Salesforce software
  • Manage and track an up-to-date personal sales pipeline
  • Upsell single-match purchasers to suite packages and multi-year lease agreements 
  • Generate single-match contracts and invoices
  • Self-manage the individual sales process from start to finish, including but not limited to payment tracking, ticket delivery, and post-event follow-up 
  • Work closely with Premium Hospitality Service team to ensure all client requests are fulfilled and tracked 
  • Work in partnership with the Manager of Premium Hospitality Sales and the Premium Hospitality Service team to track inventory during renewals and strategic new sales
  • Assist with Premium Hospitality department service initiatives and events as needed 
  • Provide excellent client service
  • Perform matchday duties, including supporting Premium Hospitality Service team, client entertainment, and face-to-face meetings with new and existing clients
  • Other duties as assigned.
  • 2+ years demonstrated sales experience with a proven record of performance that consistently meets or exceeds goals and strategic objectives. Prior sales experience in sports/events preferred.
  • Proven track record of closing new business, exceeding sales performance goals, and a focus on prospecting and cultivating relationships.
  • Strong, positive communication skills to both internal constituents and external clients is required
  • Basic command for basic accounting principles to perform budgetary management required.
  • Able to work independently as well as part of a team to ensure departmental success.
  • High level of attention to detail with the ability to prioritize a multitude of duties, adjusting to constant change and alterations
  • Able to think strategically, including assessment of long-term implications of current choices and decisions
  • Able to draft strong, professional written proposals with little oversight or supervision
  • Ethical, innovative, and creative thinker who is not constrained by conventional thinking and established approaches
  • This is a hybrid position; working from home and expected to attend Sounders FC matches at Lumen Field, events and meetings in market as needed. 
  • Must be able to work non-traditional hours, including evenings, weekends, and holidays.
  • Employee must reside within Washington state upon date of hire.
  • Employee must be able to facilitate own local travel.
  • Must be fully vaccinated at the time of hire and follow all club and league COVID-19 protocols.

We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Women, gender-nonbinary, people of color, LGBTQIA+ people and people with disabilities are encouraged to apply. Please contact the Sounders HR department with any questions.
The physical demands reflective of the duties and work environment herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Sounders FC is committed to providing Reasonable Accommodations and will work with you to meet your needs.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job Questions:

  1. Sounders FC is committed to creating a diverse and inclusive workplace. Please tell us how your unique background or life experience will enhance our club.

  2. What are your salary expectations for this role?

  3. Are you legally authorized to work in the US without sponsorship?