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Business Development Executive with New York City FC in New York · NY

New York City FC jobs
Sports Jobs in New York · NY
Ticket Sales and Services: Ticket Sales
JOB TITLE:  Business Development Executive                   
DEPARTMENT:  Ticketing

New York City Football Club (NYCFC) was announced as the 20th Major League Soccer franchise in May 2013. The club kicked off their inaugural season on March 15, 2015 at Yankee Stadium. Owned by the City Football Group (CFG) and Yankees Global Enterprises, New York City FC is positioned for exceptional success in the country’s most prominent city.
New York City FC already ranks in the top five of key commercial categories for Major League Soccer franchises: season tickets, attendance, gate receipts, sponsorship, local broadcasting and retail merchandise sales.
The games are broadcast locally through Yes Network with national television coverage through ESPN, Fox and Univision. The franchise’s social media platforms are already in the top two most-followed in MLS for Instagram, Twitter and Facebook. For more information, please visit:

The Business Development Executive is responsible for generating maximum revenue through the sales and retention of full season, partial season, and group ticket plans. This person will establish relationships with local companies, individuals and groups within the community and provide superior levels of service with prospective clients and developed accounts.

  • Generate new business revenue through full season, partial season, and group tickets;
  • Build relationships with current Members through phone calls, face-to-face meetings, events, and game day interactions;
  • Prospect and close new sales leads for the organization through an outbound sales effort including cold-calling, relationship selling and in-person presentations;
  • Make a required minimum of 50 outbound sales calls per day with the goal of maximizing all ticket revenue for New York City FC related events;
  • Establish presence at all New York City FC home games and local events for the purpose of developing new prospects, servicing existing customer base, and generating referrals;
  • Attend out of office meetings (corporate meetings, networking events, youth soccer meetings, etc…);
  • Develop and constantly grow a database comprised of major corporations, medium and smaller-sized businesses, and individual prospects through various professional prospecting and networking efforts throughout the community;
  • Build strong relationships with account base through proactive communication including seat visits, touch points, phone calls, emails and other communication channels;
  • Maintain a detailed customer database of all clients and prospects in the teams CRM. This includes, but is not limited to: call sheets, referral follow-up, existing client programs, new solicitation and other programs as developed;
  • Assist season ticket holders through the seat selections process and communicate how to properly manage their account through online options;
  • Provide a dedicated effort to renewal campaign;
  • Meet or exceed sales goals assigned by the Vice President of Ticket Sales and Service;
  • Other duties as determined by the Vice President, Ticket Sales and Services or Director, Ticket Sales

  • Bachelor’s degree in Business or related field;
  • Minimum of 1-2 years sales experience.  Experience in the sports industry is a plus;
  • Track record of sales success;
  • Soccer knowledge is preferred, but not required;
  • Aggressive, competitive and dedicated attitude, with excellent verbal and written communications skills;
  • Motivated self-starter with entrepreneurial drive;
  • Experience in the New York marketplace preferred;
  • Excellent time management, organization, and customer service skills;
  • High comfort level making cold calls;
  • Excellent knowledge of PC systems including Word, Excel and database-related platforms;
  • Creativity and excellent interpersonal skills required;
  • Working knowledge of generally accepted standards of customer service and problem resolution;
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Questions:

  1. How did you hear about this job?

  2. Do you have 1-2 years of sales experience?

  3. What about this role with New York City FC interests you most?